Process Support Engineer II

Role Responsibilities: * Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment * Work closely with the customer to develop leading-edge processes used to manufacture the most advanced semiconductor chips, many of which are inside everyday electronic devices * Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments * Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues * Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust * Apply your growing knowledge of best practices to offer a new perspective using existing solutions * Serve as a resource for junior colleagues and a liaison between the customer and business unit; you may also lead small projects with manageable risks and resource requirements Minimum Qualifications: * Bachelor’s degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field * 4–7 years of experience in the semiconductor fab or equipment industry * Strong interpersonal and communication skills to explain sensitive information and work to build consensus among project stakeholders * Communication proficiency in English language Preferred Qualifications: * Master’s degree or PhD in a related field ## Qualifications ### Education: Bachelor's Degree ### Skills ### Certifications: ### Languages: ### Years of Experience: 4 - 7 Years ### Work Experience: ## Additional Information ### ### Shift: 10-Day 8-Hr (United States of America) ### ### Travel: Yes, 25% of the Time ### ### Relocation Eligible: Yes ### Referral Payment Plan: Employee Referral (Standard) U.S. Salary Range: $86,500.00 - $119,000.00 The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.