Client Service Rep

Taiwan - Home Office Twn- (n/aRemoteNormalmid

OtherClient Service

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Quick Summary

Overview

Related Searches: Customer Service, Data Entry, Consulting, Resume, Interview, Job Description, Position, Jobs, Work Unlock Your Career Potential: Customer Service at ADP.

Technical Tools

OtherClient Service

Related Searches: Customer Service, Data Entry, Consulting, Resume, Interview, Job Description, Position, Jobs, Work

Responsibilities

~1 min read

→Provide Tier 1 customer support
→Respond to basic inquiries regarding ADP products
→Resolve routine customer concerns with pre-defined solutions
→Handle customer inquiries that could require data entry changes
→Answer non-technical questions regarding ADP products and questions that cannot be handled by associate specialists as appropriate
→Learn and navigate ADP systems in order to respond to issues

Requirements

~1 min read

At least 1 year of previous experience
High school diploma

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

Strong client relationship and interpersonal skills
Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
Demonstrated ability to learn and apply basic concepts in new situations
Organizational skills including the ability to multi-task, set priorities, and follow up in a timely manner
Ability to collaborate and work in a team environment as well as work independently and make sound decisions
Bachelor's degree