Product Lead, Agentic Implementation

Arbiter is the AI-powered care orchestration system that unites healthcare. We are launching our best-in-class, patient-facing Agentic platform to optimize patient outcomes through a unique multimodal approach. We optimize complex healthcare workflows that interface with patients using the latest Agentic AI approaches, and we combine it with a sophisticated platform to serve this Agentic layer at scale. We are looking for expert engineers and leads to join our team and help us push the frontier of what's possible with Agentic workflows in Healthcare.

Backed by one of the largest seed rounds in health tech history and operators who bring the expertise and distribution to scale nationally, we're building the connected infrastructure healthcare should have had all along.

Our Culture & Values

We are a high-performing group of engineers dedicated to delivering innovative, high-quality solutions to our clients and business partners. We believe in:

As the Product Lead, you'll work at the intersection of product, engineering, implementation, and go-to-market. You are the person responsible for making a pilot real, proving it worked, and handing it off in a state that scales.

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• 7+ years in technical product management, solutions engineering, forward-deployed product, or implementation leadership, ideally in a customer-facing role where requirements were unclear, and timelines mattered.

• Bachelor's degree, or equivalent practical experience

• Comfort operating in fast-moving environments with evolving ownership; you don't need everything defined to start moving.

• Technical fluency: you can read logs, understand workflow logic, map data dependencies, and communicate precisely with engineers without going through a translator.

• Experience defining success metrics and using them to drive a conversion or renewal conversation.

• Strong written communication, you produce docs that align teams quickly and leave behind something reusable.

• Healthcare experience: payer or provider, quality measures, care management, scheduling workflows.

• Familiarity with conversational AI, agentic outreach, or contact-center automation.

• Experience navigating HIPAA/PHI constraints and security reviews in real customer deployments.

This role can be remote or on-site, based in our New York City or Boca Raton offices, in a fast-paced, collaborative environment where great ideas move quickly from whiteboard to production.