Plan Coordination & Behavior Support Director

Plan Coordination & Behavior Support Director

Are you an experienced and detail-oriented leader with a passion for ensuring services and supports are provided at the highest level and improving the lives of people with developmental disabilities?

Arc of Onondaga is looking for a Plan Coordination & Behavior Support Director to lead a dedicated team responsible for ensuring high-quality, compliant, and individualized services across our programs. This is an exciting opportunity to influence agency-wide service delivery, mentor professionals, and help individuals achieve meaningful life goals through thoughtful planning and coordinated supports.

Why Arc Onondaga?

We know our employees are our greatest asset, which is why we offer a workplace that values collaboration, professional growth, and work-life balance.

Our Benefits Include:

• Generous paid time off and 12 paid holidays

• Comprehensive Medical, Dental, and Vision insurance

• 401(k) with employer match

• Employer-funded Health Savings Account (HSA)

• Employee Resource Coordination Programs

• Paid training and ongoing professional development

• Eligibility for Public Service Loan Forgiveness (PSLF)

• A supportive, family-friendly culture where your work truly matters

What You'll Do

As the Plan Coordination & Behavior Support Director, you'll provide leadership for both the Plan Coordination and Behavior Support departments while ensuring services meet the highest standards of quality and regulatory compliance.

Primary Responsibilities Include:

• Supervise, coach, and develop Plan Coordination and Behavior Support leadership and staff.

• Oversee person-centered planning and behavior support services across residential and community programs.

• Ensure assessments, habilitation plans, behavior support plans, and required documentation are completed accurately and on time.

• Manage team caseloads and monitor workload distribution.

• Coordinate admissions, transfers, and service planning for individuals entering agency programs.

• Ensure compliance with OPWDD, Medicaid Waiver, HIPAA, and agency standards.

• Partner with program leaders to strengthen collaboration and service quality.

• Monitor quality assurance activities, audits, and documentation.

• Participate in agency leadership initiatives, Human Rights Committee meetings, and the rotating Administrator on Duty (AOD) schedule.

• Travel to program locations to provide support, consultation, and supervision.

What You'll Bring

We're looking for a collaborative leader who combines regulatory expertise with a commitment to person-centered care.

Qualifications:

• Bachelor's degree in Human Services or a related field required

• Master's degree preferred

• Qualified Intellectual Disabilities Professional (QIDP) status required

• Minimum three years of relevant experience

• At least two years of experience in plan coordination, compliance, behavior support, or supervisory leadership

• Thorough knowledge of OPWDD regulations and person-centered planning

• Strong organizational, leadership, communication, and relationship-building skills

• Valid New York State driver's license with an acceptable driving record

Make an Impact

Every day at Arc of Onondaga, our work is guided by respect, inclusion, and the belief that every person deserves opportunities to thrive. As the Plan Coordination & Behavior Support Director, you'll help shape the quality of services delivered across our organization while supporting a talented team committed to making a difference.

If you're ready to lead with purpose and make a lasting impact, we'd love to hear from you!

Arc of Onondaga is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.