Production Supervisor

Who we are

For over 40 years, Array Marketing has been a global leader in the retail display and in-store merchandising services industry. Global brands like Estée Lauder, Sephora, L’Oreal and Samsung to name a few, rely on our team of more than 2,000 employees around the world, to create great retail experiences by bringing their visions to life. 

We are committed to building on more than four decades of strength, deep industry knowledge and design innovation to accelerate our growth and serve our customers even better than before. 

As we continue to expand around the world, we are looking for critical thinkers who are data-driven, have a strong work ethic and care about best practices and customer outcomes to help us carry out our vision.

Join Array to make a mark on our business and grow your career.

Who we need

We are looking for a Production Supervisor to join our day shift team. Reporting to the Plant Manager, this is an opportunity to apply your leadership in assembly and production operations to a space where every project matters. You will manage day-to-day production operations by following plant policies, procedures, and processes and inspire and guide the work of a team.

This job posting is for an existing vacancy and  is a full-time role, working in our facility in Scarborough, Ontario. Core hours of approximately 7:00am–4:30pm, with flexibility required based on operational needs.

What’s in it for you

Operational ownership. This is a critical leadership role on the day shift, where you will drive the full assembly operation, actively shaping the plan. You will lead from the front, setting direction for downstream shifts and ensuring alignment across production.

Strategic impact. In this role, your leadership directly influences safety, quality, delivery, and cost targets. You’ll be the bridge between strategy and execution - making decisions, solving problems, and ensuring assembly operations run smoothly and efficiently. Your contribution will drive measurable results and strengthen overall performance across the organization. 

Dynamic environment. You will operate in a highly variable production environment with defined peak seasons (summer and winter), requiring adaptability in leadership, workforce planning, and execution. During non-peak periods, you will focus on planning, process improvement, and readiness.

Supportive Leadership. You will be working under a leader known for developing his team, promoting from within, and empowering people to grow. The coaching style is supportive, hands-on when needed, and focused on helping you succeed. This role offers a path toward Plant Management or broader operational leadership opportunities.

As our new Production Supervisor, you will:

Lead and develop high-performing teams

• Coach, mentor, and develop production operators and team leads
• Build a culture of accountability, ownership, and continuous improvement
• Lead structured daily huddles focused on performance, problem-solving, and alignment
• Identify skill gaps and drive cross-training and capability development plans
• Be highly present on the shop floor, leading in real time

Drive performance and execution

• Ensure safe, high-quality, and efficient production execution
• Monitor and act on key performance indicators (productivity, efficiency, quality, delivery)
• Identify performance gaps and lead actions to close them
• Balance daily output needs with long-term team and process improvements

Improve processes and eliminate waste

• Identify inefficiencies in workflows, material flow, and labor utilization
• Actively improve processes to increase throughput and reduce waste
• Reinforce and continuously improve standard work
• Partner with Manufacturing Engineering and CI teams on improvements and implementation

Lead problem-solving and data-driven decision making

• Investigate and resolve production issues using structured problem-solving
• Use available data (production results, downtime, labor performance) to guide decisions
• Drive root cause resolution instead of short-term fixes
• Translate floor-level challenges into actionable improvements

Collaborate cross-functionally

• Work closely with Manufacturing Engineering, Quality, Supply Chain, and CI teams
• Support new product introductions and production readiness
• Ensure alignment between planning, execution, and continuous improvement initiative

You bring: 

The manufacturing foundation

• Experience in a manufacturing, operations, or engineering environment
• Strong understanding of production processes, workflows, and shop floor dynamics
• Exposure to make-to-order or project-based manufacturing environments is an asset

The leadership capability

• Proven ability to lead, coach, or influence people in a production environment
• A hands-on leadership style with strong floor presence
• Ability to build trust, drive accountability, and develop team capability

The process and improvement mindset

• Experience with continuous improvement, Lean principles, or process optimization
• Ability to identify waste and improve workflows, not just execute them
• Strong problem-solving skills with a structured approach

The data and systems awareness

• Comfort working with production metrics and performance data
• Ability to use data to guide decisions and improve outcomes
• Exposure to ERP systems or production reporting tools is an asset

The communication and ownership mindset

• Strong communication skills with the ability to engage both frontline teams and leadership
• Ability to manage multiple priorities in a fast-paced environment
• A high level of ownership and follow-through

What will make you successful

• You enjoy working on the floor and coaching people in real time
• You naturally look for better ways to do things, not just follow instructions
• You balance people leadership with business performance
• You take ownership of problems and drive them through to resolution
• You lead by example and bring energy, structure, and clarity to your team

The salary for this role is $78,000 - $98,000. Compensation is thoughtfully determined based on your experience, skill set, and alignment with our internal compensation framework. We’re always happy to answer questions about compensation throughout the hiring process.

What you can expect from the interview process:

• A virtual interview with a Talent Advisor discussing your interest in the role and your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview.
• An interview with the Plant Manager. This will be a chance to share your experience and knowledge and learn about the team and the production processes. 
• An interview with the VP for Commercial Operations and representative from HR. This will be a chance to ask questions about the team, the company, and growth opportunities

Apply now.

Diversity, equity and inclusion are a critical component of life at Array Marketing and we are committed to making these values an integral part of our culture. We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous, and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community, and other equity-seeking groups.

Array Marketing is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation, please notify our HR team at hrto@arraymarketing.com.