People Operations Coordinator

Hi! I’m Hannah and I lead People Operations here at Ashby. I joined over four years ago as the first People hire and I’m excited that our People Ops team is growing! The People Operations team supports Ashby employees through the development and implementation of programs, policies, and services that contribute to a productive and inclusive working environment. We ensure the work we do aligns with our Operating Principles and strengthens the environment we’re building at Ashby. Our approach is to do things differently, we prioritize what truly fits our team and enhances how we work together. By embracing creativity and customization, we aim to create a people-first culture that drives both individual and organizational success. We’re building a team focused on helping Ashby scale thoughtfully while continuing to raise the bar for how we support and invest in our employees.

We review all applications, and there isn’t a benefit to applying quickly. Take your time, look at the application questions and please submit before the application deadline! We aren’t able to take calls outside of the interview process, so please do not reach out to the team or Hannah directly.

As a People Operations Coordinator at Ashby, you will play a crucial role in ensuring that all of our employees have the best possible experience working here. You will work closely with our People Operations team focusing on the day-to-day execution of various operations and tasks ranging from data entry to process creation. You'll be involved in Onboarding, Organizational updates, and supporting our employees across our international entities.

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  Provide operational support and maintain accurate employee data and files across all systems in accordance with state and federal laws

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  Provide administrative support to Ashby's people processes, including but not limited to new hire onboarding, benefits administration, performance management, and support for our international entities

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  Document people process changes as needed

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  Maintain high level of confidentiality and discretion in the handling of sensitive information

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  Building out people process workflows in Ashby to continuously improve our business effectiveness

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  Support planning and coordination of Ashby culture events, both virtual and in-person

• Investigate problems to determine root causes and define robust solutions

• Are detail-oriented, especially when it comes to data quality

• Work independently, managing multiple tasks and deadlines effectively

• Are an excellent communicator, both verbally and in writing

• Are team-oriented, with a collaborative approach to solving problems

• Recognize that Sensitive/confidential information must be handled compliantly

• Have experience with the use of HRIS, like Gusto, Remote, Deel

• Have experience working in a Human Resources function

• Have qualifications in Human Resources

• Have worked in a SaaS Company

• You’re uncomfortable with ambiguity: You prefer well defined assignments.

• You don’t enjoy repetitive work

• You prefer focused work on a single project at a time

Our interview process is thorough — we aim to ensure each person joining the team is the right fit for Ashby and will provide ample information to assess if Ashby is the right fit for you. The process for this role is as follows:

• Recruiter Screen with Talent Acquisition Team - 30 minutes

• Hiring Manager Interview - 45 minutes

• Take Home Assignment - 1 hour

• Virtual Onsite - 2 hours