Product Manager, Onboarding and Growth

United States·Remote - CanadaRemotefull-timemid

Product ManagementProduct Manager

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Quick Summary

Key Responsibilities

This role isn’t focused on conversion rate optimization or running A/B tests. Instead, you’ll gain a deep understanding of the entire Customer Journey.

Technical Tools

Product ManagementProduct Manager

Hi, I’m Geo, Ashby’s VP of Product. I joined Ashby August ‘26; read more about why I joined here. I’m looking for a growth-oriented product manager to help users onboard and expand their usage of the product.

At Ashby, we have a unique approach to building products (more on that below). As a PM, your primary goal is to eliminate frustration and bring delight to our customers. You’ll work with engineers who deeply understand the customer and business problem and own the solution end-to-end. This means that you spend less time writing detailed specs and more time with customers and doing deep product thinking.

Our unique approach is working. We’re growing >100% year over year and have notable customers such as Notion, Linear, OpenAI, Shopify, and Snowflake. Our growth and retention metrics are best in class among our peers. We’re backed by amazing investors like Y Combinator, Elad Gil, Lachy Groom, and many more!

The surface area of our flagship ATS product is growing, and we are launching new products. This means customers are less likely to organically adopt the things that create value for them.

Historically, onboarding has been human-driven by our amazing Customer Success team. And now, we’re ready to productize our learnings. As Ashby grows, we need a single owner who can think deeply about the customer journey and design the product and email experiences that help users achieve their desired outcomes and get the most out of Ashby.

This isn’t just about onboarding individuals. It requires thinking about how to onboard organizations with different roles and stakeholders with different goals. It’s going to be a fun challenge.

Prepare written assignment (expect to set aside ~2 hours)
Present assignment - 60 mins

Final Round Interview - 2 hours
Mostly focused on cross-functional Interviews to meet more of the team. This is a critical hire for us and a role that will touch a lot of functions - we want to make sure you'll meet folks you'll be working closely with

What We Offer

~2 min read

✓10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.

✓Unlimited PTO with four weeks recommended per year.

✓Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.

✓Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!

✓$100/month education budget with more expensive items (like conferences) covered with manager approval.

✓$250/month tool budget plus access to Claude, Cursor, and Codex with generous token budgets.

✓If you’re in the US, we offer top-tier health insurance for you and your dependents, with 100% of premiums covered by Ashby. In other countries, we provide high-quality supplemental health insurance for you and your dependents, also fully covered by us.