Tour Ambassador at AT&T Stadium

• Greet and welcome guests with a friendly and professional demeanor.

• Ensure guest safety during tours and while in assigned areas.

• Lead interactive walking tours, delivering accurate and engaging facts about the venue, city, and surrounding landmarks.

• Present in-depth, specialized talks with clarity, confidence, and enthusiasm.

• Provide high levels of customer service, resolving guest concerns and escalating issues to a supervisor when necessary.

• Assist in creating and preparing tour materials and scripts.

• Clearly and confidently communicate to groups of various sizes, projecting a strong stage presence.

• Maintain knowledge of venue operations, history, and updates to provide accurate information.

• Support special events, VIP tours, and private group experiences as needed.

• Work flexible, non-traditional hours including nights, weekends, and holidays.

• All other duties as assigned.

• Bachelor’s degree preferred.

• 2–4 years of tour guide, guest services, or hospitality-related experience, preferably in attractions, entertainment, or sports environments.

• Exceptional customer service skills and a high level of professionalism.

• Strong verbal and written communication skills; multilingual abilities a plus.

• Confident public speaking skills with the ability to engage large groups.

• Local tour guide license preferred.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with interactive presentations and social media a plus.

• Energetic, outgoing personality with a creative and proactive approach.

• Strong organizational skills with the ability to manage multiple projects and deadlines.

• Familiarity with the area’s history and landmarks strongly preferred.

Equal Opportunity Statement
Legends & ASM Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.