Sales Associate: Selfridges

As a Sales Associate, you'll be the face of Aspinal of London, bringing our brand to life through exceptional service, product expertise, and genuine connections with our clients.

You'll create a luxury shopping experience that feels personal, engaging, and memorable, whether welcoming customers in store, supporting virtual shopping appointments, or building lasting relationships through clienteling.

Working as part of a passionate and driven team, you'll play an important role in achieving our commercial goals while ensuring every customer leaves with an experience that is uniquely Aspinal.

• →Deliver exceptional customer service and create memorable shopping experiences.
• →Welcome and engage customers with warmth, confidence, and genuine enthusiasm.
• →Share your product knowledge and passion for Aspinal craftsmanship to inspire customers.
• →Build and maintain strong client relationships through personalised service and clienteling.
• →Support virtual shopping appointments, connecting with customers beyond the store environment.
• →Drive sales by understanding customer needs and providing tailored recommendations.
• →Represent the Aspinal brand with confidence, professionalism, and authenticity.
• →Work collaboratively with the team to maintain outstanding store standards.

You'll be passionate about luxury retail and motivated by delivering experiences that go beyond expectations. You'll enjoy building relationships, have a natural flair for selling, and take pride in representing a premium British brand.

You'll have:

• A genuine passion for customer service and creating memorable experiences.
• Confidence and enthusiasm when engaging with customers.
• Strong communication skills and the ability to build authentic relationships.
• A positive, proactive approach with a willingness to learn.
• The ability to work as part of a team in a fast-paced retail environment.
• A passion for sales and achieving personal and team goals.

If you're ready to be part of a brand that values craftsmanship, exceptional service, and its people, we'd love to hear from you.