Customer Success Manager
Quick Summary
AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience,
AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey.
About the Role
~2 min read- Five or more years of experience in Customer Success, Strategic Account Management, Consulting, or a similar customer-facing role within a B2B technology company.
- Experience working with manufacturing, industrial, reliability, maintenance, or operations teams is strongly preferred.
- Proven ability to build trusted relationships with executive leaders and cross-functional customer teams.
- Experience consulting with customers to solve complex business challenges and deliver measurable business outcomes.
- Demonstrated success developing and executing strategic Success Plans that improve adoption, retention, and customer value.
- Strong business acumen with the ability to connect technology solutions to operational and financial results.
- Experience leading Executive or Quarterly Business Reviews with senior customer stakeholders.
- A data-driven mindset with the ability to interpret customer health metrics and proactively mitigate risk.
- A track record of achieving or exceeding customer retention, renewal, and expansion goals.
- Experience with Salesforce and Customer Success platforms.
- Outstanding communication, presentation, and active listening skills.
- Excellent organizational skills with the ability to prioritize effectively in a fast-paced environment.
- A passion for continuous learning, improvement, and delivering exceptional customer experiences.
- Willingness to travel to customer sites as needed, typically 3 times per quarter.
#LI-Remote
The base salary range for this full-time position is posted below, plus equity and benefits. Variable pay, bonuses, and other cash compensation will be discussed throughout the interview process.
The salary range was determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range applicable to your location during the hiring process.
AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance.
- Competitive compensation package including stock options
- Flexible work schedule
- Comprehensive benefits including retirement plan match
- Opportunity to make a real impact every day
- Work with a dynamic and growing team
- Unlimited PTO
Location & Eligibility
Listing Details
- Posted
- July 20, 2026
- First seen
- July 20, 2026
- Last seen
- August 15, 2026
Posting Health
- Days active
- 0
- Repost count
- 1
- Trust Level
- 64%
- Scored at
- July 20, 2026
Signal breakdown
AssetWatch powers manufacturing uptime by delivering an unparalleled proactive condition monitoring experience, with a passion to care about the assets our customers care for every day.
View company profilePlease let Assetwatch know you found this job on Jobera.
4 other jobs at Assetwatch
View all →Explore open roles at Assetwatch.
Similar Customer Success Manager jobs
View all →
ToastRemote
HealthJoyRemote
BazaarvoiceRemoteBrowse Similar Jobs
Stay ahead of the market
Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.
No spam. Unsubscribe at any time.
Customer Success ManagerUSD 77000-112000