Human Resources Business Partner

Associa- Marquis Association Management is seeking a strategic, collaborative, and hands-on Human Resources Business Partner (HRBP) to join our HR team. Reporting to the HR Branch Director, this position supports employees and leadership across our Miami Dade and Broward association operations and serves as a trusted HR resource to branch and department leaders.

The HR Business Partner combines strategic HR partnership with hands-on HR Generalist responsibilities. This role works closely with leadership to align people strategies with business objectives while providing guidance and support in employee relations, performance management, talent development, workforce planning, organizational development, compliance, onboarding, benefits, HR operations, and employee engagement.

The ideal candidate is a strong relationship builder who can move comfortably between advising leaders on employee matters and managing the day-to-day HR responsibilities that keep the organization running effectively.

Key Responsibilities

• Serve as an HR Business Partner to branch, department, and corporate leadership.
• Assist the HR Branch Director in aligning HR strategies with operational and organizational objectives.
• Partner with leaders to identify workforce needs, improve employee engagement, support retention, and enhance organizational effectiveness.
• Provide coaching, guidance, and practical HR solutions to managers and employees.
• Support workforce planning, talent development, succession planning, and organizational change initiatives.
• Identify opportunities to improve HR processes, efficiency, and the overall employee experience.

Employee Relations & Performance Management

• Provide guidance to leaders on employee relations matters and escalate complex or sensitive issues to the HR Branch Director as appropriate.
• Partner with managers on performance management, coaching, corrective action, documentation, and terminations.
• Support conflict resolution and promote fair, consistent, and professional decision-making.
• Assist with employee relations investigations and ensure appropriate documentation is maintained.
• Coach managers on effective feedback, employee development, and performance expectations.
• Support performance management programs, talent reviews, and succession planning initiatives.

HR Operations & Compliance

• Ensure HR policies, procedures, and programs are consistently administered and aligned with company standards and applicable employment requirements.
• Process, verify, and maintain I-9 documentation and ensure E-Verify compliance.
• Monitor E-Verify activity and complete required actions timely.
• Create and manage new hire credentials, Marquis email accounts, ADP registration, and other onboarding requirements.
• Verify new hires are active and properly assigned in ADP and assist with ADP reassignments following hires, transfers, and terminations.
• Complete and process Personnel Action Forms (PAFs), referral bonus documentation, and other HR transactions.
• Maintain accurate and confidential employee records.
• Serve as a liaison between employees, managers, and ADP Support to troubleshoot and resolve HRIS issues.

Recruitment, Onboarding & Workforce Support

• Partner with the recruitment team to support candidate communication, hiring events, and onboarding activities.
• Plan and coordinate monthly new hire orientations.
• Support effective onboarding and employee integration.
• Assist with new property onboarding and organizational transitions.
• Support recruitment, retention, and workforce planning initiatives.

Benefits, Leave & Employee Support

• Serve as a resource for employees and managers regarding company policies, procedures, benefits, time-off categories, holiday schedules, payroll, and other HR matters.
• Assist employees with benefits enrollment and benefit-related questions.
• Support FMLA, leaves of absence, and other applicable leave programs.
• Assist employees and managers with leave-related documentation and questions.
• Partner with appropriate HR and benefits resources to ensure matters are handled accurately and confidentially.

Payroll & HRIS

• Assist with payroll processing, including manual entries, employee changes, corrections, and payroll inquiries.
• Prepare weekly new hire reporting for payroll purposes.
• Review employee information and transactions in ADP for accuracy.
• Assist with HRIS troubleshooting, employee record updates, and system improvements.
• Utilize ADP, OPR, and other HR tools to improve efficiency and support accurate HR administration.

Organizational Development & Change Management

• Support organizational development initiatives focused on team effectiveness, leadership development, employee engagement, and workplace culture.
• Assist with change management initiatives and organizational transitions by identifying workforce impacts and supporting effective implementation.
• Partner with leaders to promote a positive, professional, and collaborative workplace culture.
• Support company initiatives and employee engagement activities, including quarterly company events in collaboration with the Office Manager.

HR Data & Analytics

• Analyze HR metrics and workforce data to identify trends, risks, and opportunities.
• Prepare HR reports and use data to support recommendations and business decisions.
• Provide HR insights to the HR Branch Director and leadership to support workforce planning and organizational priorities.

• Bilingual- English and Spanish
• Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, Organizational Development, or a related field preferred.
• 3–5 years of progressive HR experience in an HR Generalist, HR Business Partner, or similar role.
• Experience with employee relations, performance management, talent management, HR operations, and compliance.
• Experience analyzing HR metrics and using data to identify trends and support recommendations.
• Experience with HRIS platforms; ADP experience strongly preferred.
• Working knowledge of I-9 and E-Verify processes preferred.
• Strong consulting, relationship-building, communication, and facilitation skills.
• Strong problem-solving and decision-making abilities with sound judgment.
• Ability to build credibility and partner effectively with managers, employees, and leadership.
• Strong organizational skills and ability to manage multiple priorities and deadlines.
• Proficiency with Microsoft Office and HRIS systems.
• Ability to maintain confidentiality and professionalism when handling sensitive employee matters.

What We’re Looking For

We are looking for an HR professional who is strategic enough to understand the business and hands-on enough to get the work done. The successful candidate will be comfortable advising leaders, supporting employees, managing employee relations, interpreting HR policies, working in ADP, and taking ownership of day-to-day HR responsibilities.

This role is an excellent opportunity for an experienced HR Generalist ready to expand into a broader HR Business Partner role or an HRBP who enjoys staying connected to the operational side of HR.