Principal Product Application Engineer - Scorpio

As a Principal Product Applications Engineer at Astera Labs, you will be at the forefront of enabling the world's leading cloud service providers and server/network OEMs to successfully deploy connectivity solutions. This high-impact role sits at the intersection of cutting-edge silicon, firmware, and customer success—where you'll tackle complex technical challenges that push the boundaries of AI infrastructure connectivity.

You will serve as a trusted technical advisor to strategic customers, guiding them through design-in, bring-up, and optimization of Astera Labs products. With a strong firmware orientation, you'll dive deep into embedded systems, debug intricate firmware-hardware interactions, and drive issues to resolution across the full stack. Your insights from the field will directly influence product roadmaps and engineering priorities, making you a critical bridge between customers and our R&D teams.

This is an opportunity to work on industry-defining connectivity products that power next-generation data centers and AI platforms—all within a fast-paced, hypergrowth environment where your contributions have immediate and visible impact.

• →Customer Technical Engagement
  • →Provide expert technical guidance to tier-1 customers throughout the design-in lifecycle, from early evaluation through production deployment
  • →Build trusted relationships with customer engineering teams, serving as the go-to resource for product integration
  • →Deliver technical presentations, training sessions, and design reviews to accelerate customer success
• →Firmware Debug & Issue Resolution
  • →Investigate and reproduce customer-reported issues involving firmware, silicon, hardware design, and system-level interactions
  • →Drive root cause analysis and coordinate cross-functional teams to deliver timely resolutions
  • →Develop firmware-based tools, scripts, and utilities to streamline debug and validation workflows
• →Technical Collateral & Knowledge Sharing
  • →Create high-quality application notes, integration guides, and technical documentation for internal and external audiences
  • →Provide actionable feedback to product, firmware, and silicon teams to continuously improve products and customer experience
  • →Contribute to the development of reference designs and best practices for product deployment
• →Lab Validation & Bring-Up
  • →Execute hands-on silicon and system bring-up activities, including firmware validation and performance characterization
  • →Utilize lab equipment such as protocol analyzers, high-speed oscilloscopes, and traffic generators to diagnose complex issues
  • →Support interoperability testing across diverse customer platforms and configurations

• Bachelor's degree in Electrical Engineering, Computer Engineering, or related field
• 8+ years of experience in product applications, field applications, or systems engineering roles supporting complex semiconductor products
• Strong firmware development and debugging skills, including proficiency in embedded C and Python
• Experience with high-speed interfaces such as PCIe Gen5/6/7 or Ethernet
• Demonstrated ability to triage and resolve multi-layer issues spanning silicon, firmware, and system environments
• Excellent written and verbal communication skills with a track record of producing clear technical documentation

• Master's degree in Electrical Engineering, Computer Engineering, or related field
• Experience with Ethernet products, retimers, or PCIe connectivity solutions
• Hands-on experience with protocol analyzers, high-speed oscilloscopes, and BERTs
• Background working directly with cloud service providers, server OEMs, or networking equipment manufacturers
• Understanding of data center architectures including servers, AI platforms, JBOGs/JBODs, and network switches
• Familiarity with physical layer concepts and signal integrity fundamentals

The base salary range for this role is CAD 180,000 – CAD 205,000. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a performance bonus, equity, and benefits.