Electrical Service Engineer (Mumbai)

The Service Engineer – Electrical will be responsible for installation, maintenance, troubleshooting, and service support of industrial machinery and electrical control systems. The role involves direct interaction with customers, providing technical training, resolving hardware/software issues, and ensuring the reliable performance of equipment. The engineer must be able to diagnose problems quickly, take preventive actions during AMC visits, and communicate effectively with internal teams to improve product quality and customer satisfaction. Machine Installation & On-the-Job Training Install machinery at customer sites and provide hands-on training to operators and maintenance personnel. Electrical Control Panel Support Handle and resolve hardware issues related to: PLC HMI AC Drives (VFD) Servo Drives Switchgears Perform wiring checks, component replacements, and panel-level troubleshooting. Hardware & Software Troubleshooting Diagnose and rectify faults in automation systems, control circuits, and software configurations. Perform root-cause analysis to prevent recurring issues. AMC (Annual Maintenance Contract) Support Visit customer sites for periodic maintenance under AMC. Take proactive actions to identify risks and prevent potential equipment failures. Technical Communication & Reporting Coordinate with the internal team or supervisor regarding unresolved technical issues. Provide suggestions and feedback to improve machine performance and reliability. Prepare service reports and documentation after every visit. Requirements Key Skills Required: Strong knowledge of industrial automation components (PLC, VFD, HMI, Servo). Ability to read and interpret electrical schematics and wiring diagrams. Good troubleshooting and problem-solving skills. Effective communication with customers and internal teams. Willingness to travel for service visits. Benefits Incentive Payment PF, Bonus, Gratuity