Student Success Coordinator

United States·Phoenixmid

OtherCoordinator

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Quick Summary

Overview

Training Tomorrow's Technicians to Become Skilled, Employable and Essential. About Us - Big Changes, Better Benefits - Join us today! The Aviation Institute of Maintenance (AIM) , established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance…

Key Responsibilities

Performance & Accountability Manage an active caseload of students and meet defined performance metrics, which may include retention and persistence, certification readiness and attainment, and graduation progression Student Engagement & Advocacy…

Requirements Summary

Education High School Diploma or GED required Associate or bachelor's degree preferred Experience 1–2 years of experience in student services, advising, career services, workforce development, recruiting, or a related support role 1 year of related…

Technical Tools

ms-office

What We Offer

~4 min read

✓Two shifts: 10:00am - 7:00pm

✓Two shifts: 9:00am - 6:00pm

✓Friday: 8:00am - 5:00pm

✓Manage an active caseload of students and meet defined performance metrics, which may include retention and persistence, certification readiness and attainment, and graduation progression

✓Serve as a consistent point of contact and advocate for assigned students throughout their academic journey, building rapport, trust and accountability

✓Proactively engage students to identify and address academic and other barriers to persistence, certification readiness, and completion

✓Drive retention and certification outcomes through early intervention, milestone tracking, and consistent follow-up

✓Support accommodation requests, resource referrals, and appropriate escalation as needed

✓Accurately document all student interactions and outcomes

✓Participate in cohort tracking, G&E chart confirmation, and required audits in addition to weekly and monthly reporting on student success metrics

✓Support, participate in, and/or facilitate student success events and initiatives such as retention workshops, certification readiness activities, career fairs, and alumni events, collaborating with other departments as needed

✓Perform additional tasks as assigned by the Supervisor, including required onboarding and ongoing training related to student success systems, performance metrics, and operational processes

✓High School Diploma or GED required

✓Associate or bachelor's degree preferred

✓1–2 years of experience in student services, advising, career services, workforce development, recruiting, or a related support role

✓1 year of related experience in a proprietary (for profit), post-secondary educational setting preferred

✓Strong problem-solving, organizational, and written and verbal communication skills with a student-centered approach

✓Comfortable working in a metrics-driven environment with shared accountability

✓Proficient with Microsoft Office and willing to learn new systems

✓A positive, team-oriented approach and willingness to work outside regular business hours and travel locally or overnight as needed

✓401(k) with company match

✓Comprehensive health, dental, and vision insurance available first day of employment

✓Life insurance options

✓Paid parental leave