IT Transportation Business Analyst #3621200

This opportunity is with a supply chain technology organization supporting a major transportation systems transformation. The team is modernizing its transportation management platform, improving how logistics data moves across internal and external systems, and strengthening the technology foundation for 3PL, managed freight, brokerage, and future fleet operations. This is a highly collaborative project environment involving business operations, IT delivery, vendors, architects, developers, QA, process design, and change management partners.

This is a strong fit for someone who enjoys complex transportation systems work, wants to be close to the business, and can contribute quickly to an active transformation program.

• Support a large transportation management system transformation focused on TMS implementation, EDI integration, API/file-based integrations, financial integrations, UAT, and production readiness.
• Partner with transportation business stakeholders, IT delivery teams, vendors, architects, developers, EDI/integration teams, QA, and project leadership to clarify business needs and translate them into actionable requirements.
• Help move the project from current-state mapping into future-state design, integration mapping, requirements alignment, testing preparation, and implementation readiness.
• Analyze and document transportation workflows across order creation, routing, dispatch, load tendering, shipment tracking, carrier activity, brokerage, managed freight, billing, AP, invoicing, settlement, reporting, exceptions, and downstream processes.
• Support EDI-heavy integration work involving customer, carrier, shipper, ERP, financial, and partner system data flows.
• Define and refine business requirements, functional requirements, integration requirements, data mappings, interface specifications, message flows, business rules, assumptions, risks, issues, and dependencies.
• Work with technical teams to clarify field-level requirements, source-to-target mappings, transformation rules, validation needs, error handling, reconciliation points, and upstream/downstream impacts.
• Support UAT planning and execution by helping business users define use cases, trace issues through system and business processes, manage defects, coordinate retesting, and support end-to-end validation.
• Participate in training and system learning activities to build enough knowledge to support the business through testing, deployment readiness, hypercare, and production support transition.
• Use delivery and testing tools such as Azure DevOps and ServiceNow to support testing, defect management, issue tracking, and hypercare processes.

• 5 to 7+ years of business analysis, IT solution implementation, TMS, logistics systems, EDI, integration, or related technology delivery experience.
• Strong experience with TMS implementations, transportation technology projects, logistics systems, or TMS transformation initiatives.
• Ability to speak the language of transportation management systems and translate business workflows into technology requirements.
• Experience with EDI-heavy or integration-heavy projects involving TMS, ERP, customers, carriers, trading partners, financial systems, APIs, middleware, service bus models, file exchanges, or reporting systems.
• Understanding of transportation workflows across 3PL, managed freight, brokerage, private fleet, carrier management, routing, dispatch, load tendering, shipment status, freight settlement, billing, AP, invoicing, and reporting.
• Experience supporting integration design, data mapping, interface requirements, source-to-target mapping, field-level analysis, transformation rules, validations, error handling, and reconciliation.
• Experience supporting UAT, end-to-end testing, defect management, retesting, deployment readiness, hypercare, and production support transition.
• Familiarity with EDI transactions such as 204 Load Tender, 214 Shipment Status, and 210 Freight Invoice is strongly preferred.
• Experience with Mastermind, TMW, SAP TM, SAP S/4, SAP Integration Suite, or similar transportation and integration platforms is preferred.
• Experience with Azure DevOps and ServiceNow is preferred.
• Strong communication, facilitation, documentation, problem-solving, and stakeholder management skills.