Manager, Human Resources

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

Our new Human Resources Manager will be responsible for managing HR functions within the organization, including, employee relations, benefits administration, compliance with labor laws, performance management, Onboarding, employee engagement and fostering a positive work environment. They play a critical role in ensuring that the organization attracts, retains, and develops a talented and diverse workforce.

• →Act as a primary point of contact for employees and managers regarding HR-related matters, providing guidance on workforce planning, talent and performance management, compensation, benefits, and employee relations.
• →Advise and support managers on organizational design, leadership development, and employee engagement to align HR strategies with key business objectives, promoting a positive work environment and company culture.
• →Develop and implement solutions for employee relations issues, ensuring compliance with legal requirements. Maintain accurate records and represent the organization in hearings when necessary.
• →Generate and analyze HR-related reports, offering data-driven insights to support decision-making in areas such as employee performance, promotions, salary adjustments, and retention strategies.
• →Manage, coach, and mentor Employees and Leaders, providing feedback, support, and performance evaluations to ensure team development and effectiveness.
• →Administer and track all immigration needs.
• →Assist employee benefits programs, including health insurance, leave of absences, retirement plans, and assist with immigration needs and benefit-related inquiries.
• →Maintain up-to-date and confidential employee records in the HRIS system, ensuring compliance with data privacy standards.
• →Stay current with federal, state, and local labor laws and regulations, advising management on necessary actions to ensure ongoing compliance.
• →Support the maintenance of the organization’s work structure by updating job requirements and descriptions as needed.

• →BA/BS Degree (4-year) Human Resources, Business Administration, or a related field
• →4-6 years Experience in a HR Generalist related field
• →Experience with Human Resource Information Systems (i.e. UltiPro; Workday; Oracle; PeopleSoft); and Applicant Tracking Systems (i.e. Greenhouse; Taleo).
• →Extensive employee relations experience
• →Experience managing employee engagement initiatives
• →Strong knowledge of California, Federal and local employment laws including, but not limited to, ADA, FLSA, EEOC, Title VII, etc.
• →Excellent interpersonal and communication skills, ability to effectively communicate and interact with all levels of management
• →Problem-solving and conflict-resolution abilities
• →Ability to professionally handle sensitive and confidential information
• →Ability to resolve conflict in a timely and efficient manner and recommend win-win strategies
• →Strong analytical skills with ability to quickly summarize data
• →Strong proficiency with Microsoft Office Products (Word, Excel, Outlook, PowerPoint) and ability to learn applicable business systems.
• →Able to work with a sense of urgency to perform administrative tasks efficiently.
• →SPHR or SHRM-SCP is preferred

At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. 

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. 

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

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