Client Services Consultant

Client Services Consultant

• 5+ years of experience in healthcare technology, consulting, implementation, or customer success; healthcare credentialing or provider operations experience is strongly preferred.
• Strong consulting and solutioning skills, with the ability to understand complex workflows and recommend practical future-state solutions.
• Strong healthcare domain knowledge with the ability to develop deep expertise in Axuall products and customer workflows.
• Experience guiding customers through workflow transformation, adoption, and organizational change to achieve measurable outcomes.
• Strong analytical, problem-solving, communication, and facilitation skills, with the ability to translate complex needs into clear recommendations.
• Ability to navigate ambiguity, manage priorities across multiple customer engagements, and operate with a high degree of accountability

1. Talent Acquisition
2. Hiring Manager 
3. Team Interviews
4. References 
5. Hiring Decision

We offer a wide range of benefits for our team including:

• Comprehensive Health Insurance
• 401(k) with Employer Match
• Wellness Stipend
• Professional Development Reimbursement
• Work From Home Stipend
• Remote Work Flexibility
• Flexible PTO
• Paid parental leave

In addition, Axuall is committed to fostering a diverse, equitable, and inclusive workplace that reflects the communities we serve and empowers every employee to reach their full potential. We encourage DEI through our Diversity in Tech (DiT) Employee Resource Group along with impactful programming that supports and fosters a place of belonging for our team members every day.

Axuall is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other legally protected characteristic. Axuall maintains pay-equity practices that prohibit reliance on salary history and require that compensation decisions be supported by legitimate, job-related factors.

Base Salary Range (Good-Faith Estimate): $100,000 - $120,000
Employment Classification: Full Time
Additional Compensation: Eligible for discretionary annual bonus & equity incentive plan participation upon hire
Pay Frequency: Semi-monthly

The posted range represents Axuall’s reasonable and good-faith estimate of the compensation the Company expects to pay for the position at the time of this posting. Actual compensation will be based on factors such as job-related knowledge, skills, experience, and internal equity.