Manager of IT Infrastructure Engineering

United States·Richardsonmid

OtherInfrastructure

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Quick Summary

Overview

Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values.

Requirements Summary

7+ years of experience in IT infrastructure, systems, and network engineering 3+ years of experience leading technical teams in a hands‑on role Strong experience operating in cloud environments across Azure, AWS, enterprise networking, and Microsoft…

Technical Tools

awsazureb2ccybersecuritylinuxmentoringnetworkingsaas

Responsibilities

~1 min read

Lead, mentor, and develop a team of systems and network engineers
Remain hands‑on with infrastructure architecture, implementation, and troubleshooting
Foster a culture where engineers spend less time on reactive toil and more time on delivering added value
Encourage continuous improvement through automation, better tooling, and data‑driven decision‑making
Partner closely with Cybersecurity to align infrastructure initiatives with security strategy, risk management, and shared visibility

Design, build, and support secure, scalable on‑premises and cloud infrastructure
Manage Windows and/or Linux server provisioning, monitoring, and maintenance
Operate workloads across Azure and AWS, including networking, compute, and identity services
Lead modernization efforts such as cloud adoption, automation, resiliency improvements, and platform standardization
Leverage AI‑assisted monitoring and analysis to enable faster detection and resolution of incidents, improving operational reliability
Own infrastructure lifecycle management, including capacity planning, patching, and upgrades
Ensure infrastructure standards support compliance, observability, logging, and threat detection
Participate in on‑call or escalation rotations as a senior technical leader
Maintain documentation and SOPs for all managed systems and services

Collaborate with Cybersecurity on Zero Trust and SASE‑aligned designs
Remediate findings from audits, assessments, and incident reviews
Lead core platforms, including:

Active Directory / Entra ID and MFA / SSO
Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)
Microsoft Intune for device provisioning, compliance, and lifecycle management
Windows Server and supporting services
Patching, vulnerability remediation, and access controls

A high‑performing, engaged, and modern infrastructure engineering team
Engineers focused primarily on delivering improvement and innovation rather than firefighting
Faster and more accurate incident detection and resolution through intelligent monitoring and analysis
Measurable improvements in reliability, scalability, and security across platforms
Reduced operational friction through improved tooling, automation, and disciplined use of AI
Strong alignment and partnership between Infrastructure and Cybersecurity

7+ years of experience in IT infrastructure, systems, and network engineering
3+ years of experience leading technical teams in a hands‑on role
Strong experience operating in cloud environments across Azure, AWS, enterprise networking, and Microsoft platforms
Experience with automation and scripting (PowerShell, etc.)
Proven ability to partner effectively with Cybersecurity teams
Familiarity with Zero Trust and modern security frameworks
Sound technical judgment and comfort adopting new technologies—including AI—responsibly and pragmatically
Ability to balance people leadership with deep technical ownership