Coordinator - Events and Promotions

• →Responsible for assisting with the daily set-up, execution, and related emcee functions of daily casino prize giveaway promotions.
• →Promotes the company’s products, services, events, and promotions via public address system.
• →Educates players in the understanding, application, and usage of the company’s Rewards card to include its benefits.
• →Interacts with all casino customers relating to all promotional events.
• →Responsible for assisting with all paperwork and accountability.Executes property promotions and special events.
• →Responsible for assisting with greeting all guests.
• →Responsible for assisting with the emcee functions of weekly slot tournaments as assigned.
• →Responsible for maintaining daily procedures regarding the Players Club members which includes, discerning appropriate identification, filing and record keeping.
• →Responsible for assisting with maintain and balancing a cash drawer.
• →Responsible for assisting with coupons and newspaper promotions regarding gaming specials and promotions on property.
• →Responsible for making public announcements or special announcements.
• →Responsible for assisting with direct mail inquiries to include updating customer account information and related duties.
• →Assists with the resolution of player complaints and problems.
• →Assists with promotional item implementation, distribution, and redemption.
• →Reports customer problems to other appropriate department for resolution.
• →Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures.
• →Must be able to work in an environment with secondhand smoke, loud noises, and large crowds.
• →Must be able to stand, sit, and walk for prolong periods of time (7+ hours).
• →Always follow the Company Service Standards model.
• →Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
• →Other duties may be assigned at any time.

The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.