Sr. Manager, Revenue Operations Systems

We are looking for a Sr. Manager, Revenue Operations Systems to own the strategy, optimization, and execution of our go-to-market (GTM) systems, with Salesforce as the core platform. As manager, you will serve as both a strategic partner and a hands-on leader. You will drive the GTM systems roadmap while also directly executing Salesforce administration work.  This role requires operation at both a strategic and tactical level and the ability to operate in an extremely fast-paced environment.

The Sr. Manager, Revenue Operations Systems will also manage a Salesforce Administrator, providing direction, prioritization, and mentorship while ensuring high-quality execution across the platform.

• →Own and evolve the GTM systems roadmap, aligning Salesforce and the broader GTM tech stack with company priorities and revenue goals.
• →Act as a strategic thought partner to RevOps and executive leadership on systems strategy, process optimization, and operational efficiency.
• →Serve as a hands-on senior Salesforce administrator, directly executing configuration, automation, reporting, and troubleshooting to ensure system reliability and scalability.
• →Lead data quality, governance, and pipeline integrity, improving visibility, forecasting accuracy, and revenue performance.
• →Manage and mentor a Salesforce Administrator, balancing hands-on execution with effective delegation and prioritization.
• →Partner cross-functionally with Sales, Marketing, Customer Success, Finance, and Operations to design and optimize end-to-end GTM workflows across the revenue lifecycle.
• →Translate business requirements into scalable system solutions, driving standardization, adoption, and accountability across teams.
• →Develop actionable dashboards and reporting to surface insights, trends, and opportunities for growth.
• →Ensure the GTM tech stack (e.g., Salesforce, Gong, ChurnZero, ZoomInfo) is integrated, scalable, and aligned with business processes.
• →Support key corporate initiatives—such as new product launches and partnerships—through systems readiness and process alignment.
• →Stay curious about emerging AI tools and how they can streamline or enhance work within your function.

• Build strong relationships across RevOps and GTM teams
• Develop a deep understanding of current systems, processes, and pain points
• Begin contributing hands-on improvements in Salesforce
• Begin incorporating AI-supported tools into your day-to-day work—whether through analysis, documentation, or task management.

• Deliver a clear and actionable GTM systems roadmap
• Improve key processes (pipeline management, forecasting, handoffs)
• Successfully balance hands-on execution with team leadership 

• Establish Salesforce and GTM systems as a trusted, scalable foundation for revenue operations
• Demonstrate measurable improvements in efficiency, visibility, and revenue outcomes
• Build a high-performing Salesforce administration function 

• 8+ years in Revenue Operations, Sales Operations, Marketing Operations, or similar roles
• Strong hands-on Salesforce administration experience
• Experience managing or mentoring Salesforce administrators or similar roles
• Proven experience owning or contributing to GTM systems and process strategy
• Strong ability to translate business needs into scalable processes and system solutions
• Experience partnering cross-functionally with Sales, Marketing, Customer Success, Finance, and leadership
• Track record of improving operational efficiency and driving adoption
• Excellent communication and stakeholder management skills
• Salesforce Admin certification required (advanced certifications a plus)
• Strong experience with Salesforce configuration (flows, reports, dashboards, automation)
• Familiarity with GTM tools such as Gong, ChurnZero/Gainsight, ZoomInfo
• Ability to balance hands-on work with delegation and prioritization
• Experience working with data models, reporting, and system integrations
• Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows.
• A forward-thinking, curious mindset with an openness to experimenting with new technologies.
• Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions.
• Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments.
• Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions. 
• The ability to travel periodically for work.

• Join one of the most innovative healthcare technology companies in the country.
• Have the autonomy to build something with an enthusiastically supportive team.
• Learn from working at the highest levels and on the most strategic priorities of the company, including from world class investors and advisors.
• Receive competitive compensation including health, dental, vision and other benefits.

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