Operation Officer / (Assistant) Operation Manager (Corporate Banking - Ops)

Responsibilities

• Handle cash management and transaction processing related process, maintenance and task.
• Serve as a dedicated contact point to deliver and drive quality cash management services according to segmented services model.
• Process corporate customer transaction processing, such as remittance, fixed deposit etc as well as the operation of cash management products.
• Responsible for implementation and refinement of cash management projects, formulation of workflows, continuous monitoring and enhancement of services quality and pledges.
• Deliver tailor-made and one-stop quality services by closely following up client’s needs, conducting case investigation and system testing.
• Work as a team player with product specialist and relationship manager in carrying out the cash management operational function.

 Requirements

• Degree holder or above, preferably with Certified Six Sigma Green Belt or above qualification.
• At least 3 years’ experience in corporate banking or cash management services.
• Familiar with cash management and transaction processing of related products and platforms.
• Excellent interpersonal and communication skills.
• Excellent analytical and numerical skills.
• Proficient in Microsoft Office including Excel Macro.
• Good command of both spoken and written English, Cantonese and Mandarin.
• Candidate with less experience will be considered as Assistant Manager.

If you are applying for in-scope position(s) under the Mandatory Reference Checking Scheme (i.e., A role carrying out regulated activities licensed by the IA, SFC & MPFA), you are required to undergo the Mandatory Reference Checking. Our responsible recruiter will inform you the details of the MRC process and the requirements in due course. For details, please click here.

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