Senior Product Designer

Baton is Ryder’s in-house product development group focused on harnessing emerging technologies to redefine transportation and logistics. With $10B in freight under management, our technology reaches every part of the U.S. economy.

We design and ship category-defining software that enables Ryder and its 50,000+ customers—including some of the world’s most well-known brands—to plan and execute freight intelligently, efficiently, and cost-effectively. Our work includes everything from customer-facing software to the data platform that will power the next era of innovation at Ryder.

Baton’s mission: enable supply chain on autopilot.

Ryder acquired Baton in 2022 to power its next wave of digital products. We operate at startup speed, with Fortune 500 reach. If you have a passion for solving complex problems and creating impact for the engine of the American economy, you’ll love it here.

Role Senior Product Designer

Location Hayes Valley, San Francisco, CA

Job Type: Full Time
Work Model: Hybrid
Remote Days: Monday & Friday
Office Days: Tuesday, Wednesday, Thursday

We are looking for a Senior Product Designer to join our growing design team and help build the next-generation freight technology platform. You’ll create user experiences that immediately impact the day-to-day lives of freight planners, dispatchers, and operations teams across Ryder’s network of 50,000+ customers.

We’re looking for someone who’s excited about both UX and UI—eager to solve complex problems and craft elegant, intuitive experiences for workflows that haven’t been rethought in decades. You should be comfortable designing AI-powered, data-dense interfaces, where users need to quickly understand, trust, and act on algorithmic recommendations.

• →Own end-to-end design projects from discovery and research through prototyping, testing, and implementation
• →Partner with product managers, engineers, and business stakeholders to translate complex logistics problems into intuitive solutions and clearly advocate for the design rationale behind them
• →Design for AI-driven and data-heavy interfaces where clarity and usability directly affect operational decisions
• →Maintain and evolve our design system, partnering with engineers to drive adoption and consistent implementation
• →Partner closely with key stakeholders to translate business objectives and user insights into innovative and feasible design solutions

• 5+ years of product design experience (or equivalent) and a track record of shipping meaningful work. Able to speak clearly about your role, decisions, and outcomes.
• Experience designing complex, information-dense products (e.g., operational tools, planning workflows, dashboards, or other systems where speed, accuracy, and clarity matter).
• Strong cross-functional partnership skills. Comfortable collaborating day-to-day with Product and Engineering to shape scope, make tradeoffs, and deliver iteratively.
• A strong sense of ownership and initiative: you proactively spot friction, propose improvements, and follow through without needing heavy oversight.
• Systems-level thinking: you can define a coherent end-to-end experience, then break it into incremental releases that a team can build and iterate on.
• High craft + technical fluency: you can design elegant, usable interfaces for complex workflows, and you work comfortably within real engineering constraints (states, edge cases, data, performance).
• Proficiency in Figma and a practical curiosity about emerging AI tools (LLMs, generative workflows, prototyping/automation) that can improve how you design and how products get built.
• A portfolio that shows end-to-end case studies, problem framing, exploration, decisions/tradeoffs, collaboration, and shipped outcomes (not just visuals).

• You thrive in fast-moving environments with evolving priorities, and you know how to create clarity amid ambiguity.
• Experience in B2B SaaS or operational domains (logistics/supply chain a plus), designing for real-world constraints and high-frequency users.
• Experience designing for AI-assisted products (recommendations, automation, explainability, trust, and human-in-the-loop workflows).

• Have an immediate impact:
  • With Ryder’s existing customer base of 50,000+ companies and an internal headcount of 43,000, the scale and impact of our products will be large and far-reaching, from day one.
• Opportunity to grow and lead in a Fortune 500 company:
  • You’ll get to work in a rapidly growing, startup-like environment while having the stability and backing of Ryder and its full executive team.
• Creative, fast-paced environment to solve impactful problems in Supply Chain:
  • We’re going to design completely new tools for an industry that hasn’t been rethought in decades. And to do this, we need people who think differently.