Director, Pediatric Home Care Services

This is more than a Director position. It's an opportunity to step into a respected leadership role within a well-established office serving clients across the state of New Hampshire. You'll inherit a strong, experienced team and have the opportunity to build upon an excellent foundation while driving accountability, operational excellence, and continued growth.

The ideal leader will be able to preserve the office's positive, team-oriented culture while implementing meaningful change where needed. You'll collaborate with healthcare partners, government agencies, and insurance providers while advocating for clients and ensuring exceptional service delivery. With dedicated mentorship, regional support, and a strong succession plan, you'll be positioned for long-term success and career growth within BAYADA.

• →Provide overall leadership and management of the Manchester Skilled Nursing office
• →Maintain responsibility for office operations, financial performance, budgeting, compliance, and strategic planning
• →Lead and support a tenured team including Client Service Managers and Clinical Manager designees
• →Monitor the quality and appropriateness of services to ensure client satisfaction, regulatory compliance, and clinical excellence
• →Recruit, develop, coach, and retain high-performing office and field staff
• →Drive employee engagement, accountability, and performance while maintaining a positive team culture
• →Partner with referral sources, healthcare organizations, insurance companies, and community stakeholders to grow services
• →Advocate for clients and services with government agencies and payer partners
• →Manage a field staff census of approximately 79 employees supporting 51 clients
• →Identify opportunities for office growth and service expansion throughout New Hampshire
• →Ensure compliance with all federal, state, and BAYADA policies and regulations
• →Represent BAYADA and exemplify The BAYADA Way in all interactions

• Bachelor's degree required; may be considered with 5+ years of directly relevant experience
• Minimum two years of leadership, supervisory, or management experience in healthcare required
• Home health, home care, skilled nursing, or related healthcare experience strongly preferred
• Demonstrated success leading teams and driving operational results
• Ability to balance accountability with a collaborative, employee-focused leadership style
• Strong employee relations, coaching, and performance management skills
• Experience driving change while maintaining team engagement and morale
• Knowledge of healthcare regulations and compliance requirements
• Experience working with government agencies, insurance companies, or healthcare advocacy initiatives preferred
• Strong business acumen and financial management skills
• Proven ability to market, manage, and grow healthcare operations
• Excellent communication and relationship-building skills
• Existing healthcare network or market knowledge within New Hampshire preferred
• Entrepreneurial mindset with a passion for leadership and service excellence

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws.  Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

• Location: Manchester, NH
• Work Model: Fully onsite 
• Coverage Area: Statewide New Hampshire service territory
• Travel: Occasional travel to other offices within the division for training, collaboration, and support