Bazaarvoice20d ago

USD 150000–200000/yr

Account Director, Mid-Market

United States·Austin,AustinFull-timeexecutive

OtherAccount Director

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Quick Summary

Overview

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers.

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About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

Being confident in defending and selling a high-ROI solution

Demonstrating the value propositions of our products and services

Drive conversational discovery dialogue with the customer in order to reveal underneath pains and requirements

Convincing client’s IT personnel and being able to “talk shop” with them

Partnering with the client’s marketing and merchandising staff and working through their organization to find the key decision makers

Working through the legal aspects of the contract with the client’s lawyer while leveraging our internal counsel to close the deal

Demonstrates passion and energy both externally with the customer and internally with cross functional teams

Consistently build and manage an effective pipeline and communicate proactively with leadership throughout each phase of the renewal/sales process

1+ years relative experience in software, SaaS, or Internet marketing

Ability to identify target accounts, appropriate contacts within that account, and formulate strategies to both renew and generate more interest in Bazaarvoice

Ability to generate, qualify, and execute on renewals and opportunities in order to exceed revenue targets

Proven ability to articulate a vision that resonates with the customer and demonstrates value

Experience using two way discovery to uncover customer need and matches solutions to that need

Ability to build a trusted and long relationships

A strong understanding of business practices, industry trends, and competitors to each renewal/ sales cycle

Effectively create and articulates ROI in the negotiation process to bring the upmost value to both the consumer and Bazaarvoice

Selling into marketing departments up to CMO level would be a major advantage along with an understanding of social media and the impacts it can have on business in today’s world. If you don’t have this background you will need to convince us that you have the ability to learn these ropes quickly & bring a perspective that can easily be adapted

Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA.

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity.

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo.

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives.

We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding.

Location & Eligibility

Where is the job

Austin, United States

Hybrid — some on-site time required

Who can apply

Listing Details

Posted: May 14, 2026
First seen: May 14, 2026
Last seen: June 3, 2026

Posting Health

Days active: 20
Repost count: 0
Trust Level: 49%
Scored at: June 4, 2026

Signal breakdown

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Bazaarvoice

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Each month in the Bazaarvoice Network, more than a billion consumers create, view, and share authentic user-generated content including reviews, questions and answers, and social photos across more than 6,200 global brand and retailer websites.

Employees

750

Founded

2005

Domain

bazaarvoice.com

Jobs

View 34 jobs

View company profile

Salary

USD 150000–200000

per year