Bazaarvoice3mo ago

USD 100800–151200/yr

Senior Product Manager, Content Moderation

Austin,AustinRemoteFull-timesenior

Product ManagementMarketingSenior Product Manager

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Quick Summary

Overview

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers.

Technical Tools

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About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

We're seeking a Senior Product Manager to own Content Moderation, one of Bazaarvoice's most critical capabilities and differentiators. You'll transform the review moderation program into a strategic advantage that directly enables client retention, revenue growth, and our centrality to AI-powered shopping.

You'll have ownership of the roadmap for how billions of pieces of User Generated Content (Reviews, Q&A and Media) flow through Bazaarvoice's moderation and validation pipelines. You'll modernize legacy systems, leverage advanced ML/AI, and create self-service capabilities that transform moderation.

As Product Manager for Content Moderation, you'll be the "CEO" of this domain, owning vision, strategy, roadmap, and outcomes.

Drive the transformation from legacy systems to unified, modern moderation platform

Own the product vision for how Bazaarvoice processes billions of content operations

Define what "enterprise-grade moderation" means and how we deliver it at scale

Set investment priorities across stability, automation, and innovation

Expand ML capabilities to comprehensive automation across all content types (text, images, video)

Partner with Data Science to evolve models that detect AI-generated content, review bombing, and emerging fraud patterns

Create AI-powered feedback loops to coach consumers toward authentic content

Advanced content quality scoring and author reputation systems

Build Portal capabilities that empower clients to manage moderation without support tickets

Enable real-time actions

Provide AI-generated explanations for moderation decisions to reduce support burden

Create escalation workflows that streamline client issue resolution

4-7 years product management experience, ideally with at least 3 years in B2B SaaS, enterprise software, or platform products

Demonstrated ability to own complex, multi-stakeholder product domains from vision through execution

Experience driving product strategy for operational systems (moderation, fraud, compliance, content processing, trust & safety)

Track record of transforming legacy systems or technical debt into modern, scalable platforms

Experience working independently with minimal oversight. You set direction and drive outcomes

Comfort with technical concepts: APIs, database performance, publishing pipelines, batch vs. real-time processing

Ability to collaborate effectively with engineers on technical architecture, trade-offs, and build vs. buy decisions

Experience defining success metrics and instrumenting products for data-driven decision-making

Location & Eligibility

Where is the job

Worldwide

Fully remote, anywhere in the world

Who can apply

Same as job location

Listed under

United States

Listing Details

Posted: January 29, 2026
First seen: March 26, 2026
Last seen: May 10, 2026

Posting Health

Days active: 45
Repost count: 0
Trust Level: 51%
Scored at: May 10, 2026

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Bazaarvoice

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Each month in the Bazaarvoice Network, more than a billion consumers create, view, and share authentic user-generated content including reviews, questions and answers, and social photos across more than 6,200 global brand and retailer websites.

Employees

750

Founded

2005

Domain

bazaarvoice.com

Jobs

View 30 jobs

View company profile

Salary

USD 100800–151200

per year