Assistant F&B Outlet Manager

As an Assistant F&B Outlet Manager, you will be instrumental in creating exceptional dining experiences for our guests through attentive service, in-depth knowledge, and a warm, approachable demeanour from your team. You will play a pivotal role in shaping unforgettable culinary moments. If you’re looking to elevate your career and be part of the future of luxury, this is your moment.

• →Ensuring the highest standards of hospitality and comfort is provided to our guests throughout all phases of food & beverage service, in accordance with Belmond values and Mount Nelson Hotel standards.
• →Assist in the managing of F&B outlets as required, ensuring the smooth running of the outlet/s.
• →To supervise, co-ordinate and direct the prompt, cordial and efficient service of food and beverages to ensure that service standards are maintained during service.
• →Implement systems and procedures that achieve higher cost efficiency and guest satisfaction.
• →Responsible for assisting with reporting deadlines, payroll & rosters.
• →Conduct daily briefings with the team.
• →Monitoring and controlling of various operating equipment, standards and inventories.
• →Assist with monitoring and controlling food and beverage costs and variances.
• →Assist in all F&B outlets on a regular or semi-regular basis as and when required.
• →Coordinate the communication between front of the house and back of the house staff.
• →Perform regular inspection of food and beverage preparation and presentation to maintain the required standards.
• →Manage, control and update the On-Track system on a daily basis.
• →To report all maintenance and repair problems that require attention to the relevant parties and to ensure that appropriate corrective action is taken as and when required.
• →Ensure that all storage areas are kept neat and clean at all times.
• →Participate in monthly stock-takes as and when required.
• →Assist with the control of staff rostering, to ensure adequate coverage according to business levels.
• →Manages the process to ensure no beverage items ever reaches its expiry dates.
• →Assist with the implementation of formal training plans and to conduct on-the-job training sessions for all employees on a regular basis.
• →Conduct daily briefing meetings with the team.
• →Constantly monitor guest complaints, compliments and suggestions.to ensure prompt, efficient and accurate service.

• Must have 3-5 years F&B supervisory management experience in a luxury hotel environment.
• Good communication and interpersonal skills.
• Knowledge of silverware – advantageous.
• Basic knowledge of food cost, employee scheduling and payroll – advantageous.
• Working knowledge of general restaurant operations.
• Familiar with point-of-sale computers and software.