Betting Risk Officer

Betting Risk Officer

About Us

Bet on Alfa offers a dynamic and modern working environment in one of the most exciting sectors of contemporary entertainment, operating both online and through a wide network of physical stores across Cyprus. With live betting on the most popular sports and special bets on major events, we are constantly evolving.

The Role

We are looking for a Betting Risk Officer to monitor customer activity and betting patterns, manage risk, prevent fraud, and ensure accurate application of betting limits. The role also involves approving bets, analyzing performance data, and coordinating with feed providers to maintain integrity and profitability across sportsbook operations.

Key Responsibilities

• Profile and segment customers (e.g., Class A & B) based on risk levels and behavior
• Monitor customer activity to detect irregular or high-risk patterns
• Set, adjust, and enforce betting and event limits accordingly
• Identify potentially fraudulent behaviour and take appropriate action
• Approves bets based on customer risk profiles, ensures limits are maintained accurately, and flags anomalies in betting patterns
• Communicate directly with feed providers regarding data accuracy and pricing issues
• Resolve discrepancies related to odds and settlements
• Investigate suspicious transactions and alerts
• Apply established procedures for account actions
• Conduct detailed analysis and maintain proper documentation of findings
• Prepare regular reports on risk exposure and profitability
• Analyze trends to identify potential vulnerabilities in sportsbook operations
• Recommend strategies to mitigate risk and improve performance
• Ensures compliance and accuracy in back-office systems
• Validate feed provider data and correct inconsistencies
• Suggest and implement corrective actions to improve processes and reduce overall risk exposure
• Assist the Head of Operations with pricing-related tasks, testing potential new products and any other related operational initiatives

 Who We Are Looking For 

• Bachelor’s degree
• 3–4 years of relevant professional experience is considered an advantage
• Ability to work effectively in a fast-paced environment with shifting priorities; willingness to work on a rotating shift schedule (5 days per week) covering hours between 09:00 and 01:00, including weekends and public holidays
• Fluency in Greek and English, both written and verbal
• Good working knowledge of Microsoft Office applications
• Strong communication and interpersonal skills, with the ability to collaborate across teams
• Demonstrated problem-solving abilities
• High level of accuracy and attention to detail

What We Offer:

• 13th salary
• Performance-based bonus
• Hybrid workplace model
• Provident Fund
• Medical Insurance
• Up to 75% tuition fee subsidy for studies at European University Cyprus for you and/or your children
• 21 days Annual Leave (reaching up to 25 days based on years of service)
• Paid sick leave
• Paid Maternity/Paternity leave
• Gifts on special occasions (e.g. weddings, newborns)
• Continuous professional development