Software Systems Consultant

CiMSO – Job Opportunity: Systems Consultant (Hospitality Focus) This position is ideal for a candidate with a background in the lodging, hospitality, or tourism industry who is looking to develop a career as an ICT consultant. The role focuses on supporting and advising clients within the hospitality and realty sectors for a leading ERP software solutions provider. At CiMSO, we value industry experience and offer interesting and challenging career opportunities, extensive syllabus-based training, and personalised coaching to help you transition your hospitality expertise into a dynamic consulting environment. Primary Responsibilities: -Receive incoming support requests and resolve issues for clients within the hospitality and lodging industries; -Consult with clients to advise on the effective application of CiMSO software solutions in real-world hospitality environments; -Perform on-site deployment of new systems or upgrades (project management), often within hotel and lodging operations; -Train users in the use and application of the software, ensuring alignment with hospitality workflows and best practices; -Participate at expos and industry events as and when required; -Actively and continuously learn the CiMSO Software Suite of products; -Contribute to team efforts by accomplishing related tasks and achieving required results. Secondary Responsibilities: -Assist in answering and fielding incoming phone calls, receiving, prioritising, and delivering messages; -Provide general office services and administrative support. Required Skills: Strong, professional verbal and written communication skills in English and Afrikaans; Computer literacy, including Microsoft Windows, Office, and Internet applications; Effective prioritisation, organisational, and problem-solving skills; High level of accuracy with figures and strong attention to detail; Solid understanding of the lodging and hospitality industry, including operational processes and accounting systems. Mobility Requirements: Willingness to travel to other cities and, eventually, internationally; Ability to be away from home for several weeks at a time; Valid driver’s licence required; Typically office hours, with occasional after-hours work required. Educational and Experience Requirements: O-Levels / Matric / Grade 12; Diploma / Advanced / Higher / Graduate Diploma in Business Studies, Administration, Management, Hospitality, Tourism, or Hotel Management, or equivalent; Proven experience in the Hotel and Lodging Industry is essential and will be highly advantageous. Environmental Factors: Warm and friendly working environment; Occasional long hours using a computer and telephone; Operating in a busy, open-plan office with interruptions and meetings. Interview Process: Submit your detailed CV (applications without a CV will be rejected); If you are not contacted within 10 days, please consider your application unsuccessful; Applicants must have a valid driver’s licence and be able to communicate confidently in both Afrikaans and English. If you do not meet these requirements, your application will unfortunately not be considered. Requirements Required Skills: -Strong, professional verbal and written communication skills in English and Afrikaans; -Computer literacy, including Microsoft Windows, Office, and Internet applications; -Effective prioritisation, organisational, and problem-solving skills; -High level of accuracy with figures and strong attention to detail; -Solid understanding of the lodging and hospitality industry, including operational processes and accounting systems. Mobility Requirements: -Willingness to travel to other cities and, eventually, internationally; -Ability to be away from home for several weeks at a time; -Valid driver’s licence required; Typically office hours, with occasional after-hours work required. Educational and Experience Requirements: -O-Levels / Matric / Grade 12; Diploma / Advanced / Higher / Graduate Diploma in Business Studies, Administration, Management, Hospitality, Tourism, or Hotel Management, or equivalent; -Proven experience in the Hotel and Lodging Industry is essential and will be highly advantageous. Environmental Factors: Warm and friendly working environment; Occasional long hours using a computer and telephone; Operating in a busy, open-plan office with interruptions and meetings. Interview Process: Submit your detailed CV (applications without a CV will be rejected); If you are not contacted within 10 days, please consider your application unsuccessful; Applicants must have a valid driver’s licence and be able to communicate confidently in both Afrikaans and English. If you do not meet these requirements, your application will unfortunately not be considered.