big-i-mn-careers3mo ago

Commercial Lines Account Representative

Mn-Alexandria-mid

OtherAccount Representative

1 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Manage a book of small to mid-sized commercial accounts. Process policy renewals, endorsements, audits, and cancellations. Respond promptly to client inquiries and resolve issues effectively.

Requirements Summary

Excellent communication skills – Able to communicate clearly and professionally with clients, carriers, and teammates.

Technical Tools

OtherAccount Representative

Benefits:

401(k) matching
Bonus based on performance
Competitive salary
Health insurance
Paid time off
Training & development
Vision insurance

Zimny Insurance Agency-Northway Insurance is a locally owned and operated business proudly serving Alexandria and Park Rapids area and surrounding communities. As a small, community-focused agency, we take a personal approach to everything we do—whether it's helping clients protect what matters most or supporting the growth of our team. We’re currently seeking a detail-oriented, client-focused Commercial Insurance Account Representative.

Job Summary:
As a Commercial Insurance Account Representative, you will support producers and clients by managing commercial insurance accounts, handling renewals, endorsements, certificates of insurance, and ensuring timely and accurate service. You’ll be a trusted resource for clients, providing outstanding customer service and maintaining strong relationships.

Key Responsibilities:

Manage a book of small to mid-sized commercial accounts.
Process policy renewals, endorsements, audits, and cancellations.
Respond promptly to client inquiries and resolve issues effectively.
Prepare certificates of insurance and other documentation.
Communicate with insurance carriers for quotes, changes, and claims assistance.
Maintain accurate records in the agency management system.
Assist producers with marketing and placement of new business.
Stay up to date with industry changes, products, and compliance requirements.

Key Qualities for Success:

Excellent communication skills – Able to communicate clearly and professionally with clients, carriers, and teammates.
Empathy and patience – Understand client concerns and responds calmly and supportively.
Advocacy – Genuinely represents the client’s best interests while maintaining professionalism with carriers and team members.
Strong problem-solving abilities – Finds effective solutions and resolves issues with confidence.
Humble professionalism – Approaches work with confidence and competence, without ego; open to feedback and growth.
High attention to detail – Ensures accuracy in all documentation and client interactions.
Effective time management – Capable of handling multiple priorities and meeting deadlines.
Adaptability – Comfortable with change and able to adjust to evolving client or business needs.
Self-motivation and initiative – Demonstrate the ability to work independently with minimal supervision while also collaborating effectively within a team setting

Compensation and Benefits:

Competitive salary based on experience.
Health, Vision, Life & Disability insurance.
401(k) with company match.
Paid time off and holidays.
Continuing education support.

Work Hours (Full Time 40 hours week) in our Alexandria office:

Monday- Friday 7:30am-4:30pm with a one-hour lunch or 8:00am-4:30pm with a ½ hour lunch

How to Apply:
Please submit your resume and a brief cover letter explaining why you're a good fit for this role to chrism@zimnyins.com or mail to: Zimny Insurance Agency

Attn: Chris Mohr

1103 Broadway St, Ste 100

Alexandria, MN 56308

With a strong commitment to excellence and personalized service, we guide our clients through the complexities of insurance with clarity and confidence. If you're looking for a meaningful role in a locally owned business that values relationships over red tape, we’d love to hear from you.