IT Support Intern

Binance.US is America’s home to buy, trade, and earn digital assets. As a licensed and regulated U.S. crypto platform, we provide secure, reliable access to more than 190 of the world’s most popular cryptocurrencies, all with some of the lowest fees in the industry. We’re a remote-first team of innovators building the bridge between traditional finance and Web3, helping bring financial freedom within reach for all. To learn more, visit www.binance.us. All roles supporting Binance.US are employed via BAM Management US Holdings Inc. or BAM Management Canada Holdings Inc.

As an IT Support Intern at Binance.US, you’ll be embedded within our IT Operations team, reporting to the Director of Security Operations. You’ll play a hands-on role supporting internal systems and end-user technology, contributing to operational excellence across the organization. This internship offers exposure to identity and access management, enterprise productivity platforms, endpoint management, and cross-functional collaboration with teams such as Security, Compliance, People, and Engineering.

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  Troubleshoot operating systems and software applications across the organization.

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  Respond to and resolve trouble tickets in a timely manner.

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  Apply patches, updates, and security configurations to systems.

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  Manage user accounts and permissions, primarily through Okta

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  Configure and manage mobile devices using an MDM platform.

• Administer and maintain Okta for user lifecycle management, authentication, and authorization.

• Configure and customize Slack for team communication and integrate it with other tools.

• Manage resources and services within enterprise productivity suites such as Google.

• Jira Service Management for ticketing.

• Working towards or recently completed a degree in Computer Science, Information Systems, or a related field, or equivalent experience.

• Experience with MacOS and Chromebooks.

• Familiarity with Okta, Slack, and Google Workspace.

The pay for this role is USD$30.00 per hour for all US remote locations. The actual base pay will vary, and is dependent upon many factors, such as transferable skill sets, work experience, business needs, and market demands. The base pay range is subject to change.