bizzycar~24d ago

Dealer Relations Manager

(united States)Remotemid

OtherManager

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Quick Summary

Overview

About BizzyCar BizzyCar is a fast-growing SaaS company transforming how automotive dealerships manage service operations and recall work. Our platform helps dealers streamline recall management, service scheduling, mobile service, and customer engagement so they can run more efficient service…

Key Responsibilities

Build Relationships That Matter Be the trusted advisor for key dealership partners, from Dealer Principals to Service Managers, ensuring seamless adoption of our software Deliver exceptional onboarding, proactive support, and ongoing training to…

Requirements Summary

Experience & Education Bachelor’s degree in Business, Marketing, or a related field preferred 5+ years in Customer Success, Sales, Marketing, or Customer Service Proven track record in franchise dealership operations, retail, and/or selling…

Technical Tools

hubspotms-officecustomer-successsaas

About the Role

~1 min read

Responsibilities

~1 min read

Be the trusted advisor for key dealership partners, from Dealer Principals to Service Managers, ensuring seamless adoption of our software
Deliver exceptional onboarding, proactive support, and ongoing training to enhance dealership operations
Serve as the face of BizzyCar, fostering strong, lasting partnerships with dealership teams
Work closely with the Executive Team on our largest and key dealership accounts

Lead product implementations and communicate new features and updates effectively
Strategically align our software with dealership workflows to maximize efficiency and customer satisfaction
Conduct quarterly business reviews, ensuring dealerships achieve and exceed their goals with our solutions

Identify growth opportunities, including upselling additional features and driving renewals
Encourage dealerships to refer new customers, leveraging success stories and positive relationships
Collaborate with internal teams to continuously improve the dealer experience

Monitor account health using tools like HubSpot, proactively addressing challenges and ensuring retention
Analyze dealership performance metrics to deliver actionable insights and recommendations
Report on key performance indicators, contributing to BizzyCar’s growth and success

Requirements

~1 min read

Ability to travel up to 75–100%, including overnight stays
Valid driver’s license
Willingness to work extended hours and be on-call as needed

Bachelor’s degree in Business, Marketing, or a related field preferred
5+ years in Customer Success, Sales, Marketing, or Customer Service
Proven track record in franchise dealership operations, retail, and/or selling integrated solutions to dealerships

Tech-savvy, with experience using CRM tools (HubSpot), Microsoft Office Suite, and virtual collaboration tools
Strong business acumen with an ability to translate product features into dealership success stories
Exceptional communication and relationship-building skills, from the service lane to the boardroom
Self-motivated, resilient, and adaptable in a fast-paced, startup environment
Experience negotiating win-win solutions and managing complex accounts with finesse

What We Offer

~2 min read

We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and benefits package including paid time off, medical, dental, 401k, vision and equity benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture. To learn more about our company please visit: www.BizzyCar.com.

What We Offer:

✓Competitive salary and benefits package

✓Opportunities for growth and professional development

✓Collaborative, innovative work environment with a passionate team

✓The chance to make an impact in a high-growth, cutting-edge company at the forefront of automotive technology