Director of Product Engineering - Remote

Blackbird Health is clinician-founded, owned, and operated by dedicated professionals. We believe that providing the best care for children starts with building the best possible team. We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New Jersey—and we’re growing into new markets in 2026.

At Blackbird, we take a whole-child approach, looking at how the brain, body, and behavior interact to address the root causes of challenges, not just the symptoms. Every role matters here, and you’ll join a collaborative, supportive, and innovative team that’s shaping the future of pediatric mental health care. If you’re passionate about helping children and families while growing your career, Blackbird is the place to make an impact.

Join us and help change mental health care for children for the better!

Blackbird Health is looking to hire a Director of Product Engineering to join our growing Technology Leadership team. This role will own the end-to-end delivery of our core full-stack applications—from patient-facing mobile experiences to provider-facing clinical experiences. You will lead multiple product engineering areas, defining the architectural vision for our platform while fostering a high-performance culture of rapid execution (e.g., ship in a few days on occasions) and rigorous reliability (e.g., 99.9% availability, 95% code coverage). You will serve as a bridge between our cutting-edge AI research and our production software, ensuring our systems are scalable, secure, and intuitive.

• High Standards: You strive for high standards within constraints in code and user experiences, constantly raising the bar for the organization.
• Clarity of Thought: You can translate complex technical concepts into clear strategies for non-technical stakeholders and executive leadership.
• Empathy & Integrity: You lead with heart, caring deeply about the growth of your technical and clinical colleagues and the well-being of the patients we serve.
• Big Tech DNA: You understand the operational rigor of world-class engineering organizations (like Microsoft, Meta, Google) and can right-size those practices for a growth-stage company.
• Product-Minded: You don't just build to spec; you will own the spec as product engineering. You understand the business context and use data to drive engineering decisions.
• Growth Mindset: You view failures as learning opportunities and foster a psychologically safe environment where innovation can thrive.

• Technical Strategy: Define and execute the architectural roadmap for our web and mobile platforms, transitioning to a scalable, service-oriented architecture.
• Platform Engineering: Architect the application layer that integrates our foundational services like the EHR that houses our clinical workflows with our novel services, ensuring low latency and high reliability.
• Delivery Excellence: Adopt a move fast delivery cadence to break down complex initiatives into shippable, high-value milestones.
• Team Leadership: Manage and mentor 2-3 cross-functional squads, implementing career frameworks that foster growth and retention.
• Operational Rigor: Own the live site health by establishing SRE (Site Reliability Engineering) practices, incident response protocols, and comprehensive observability standards.
• Culture Building: Build a diverse and inclusive engineering culture that attracts top talent and balances autonomy with alignment.
• Quality Assurance: Enforce rigorous CI/CD pipelines and automated testing standards to ensure safe and frequent deployments.

• 12+ years of software engineering experience, with a focus on building complex, high-scale web and mobile applications.
• 5+ years of engineering management experience, including experience managing leads or other managers (not just individual contributors).
• Full Stack Mastery: Deep expertise in modern stacks (React, Node.js, Python) and cloud-native infrastructure (GCP, CDN, IAP)
• Architectural Depth: Proven track record of designing distributed systems, microservices, and event-driven architectures.
• Data Privacy: Experience working in regulated environments (HIPAA, Fintech) with strict security and privacy requirements.
• Remote Fluency: Ability to lead distributed teams effectively, maintaining strong communication and collaboration across time zones.

• Experience as a Product / Program Manager.
• Experience with EHR integrations (FHIR standards) or healthcare interoperability.
• Background in AI/ML application engineering, specifically working with LLMs or RAG pipelines.
• Contributions to open source projects or a history of technical writing/public speaking.

• Frontier Technology: We are building an AI-native operating system for healthcare, not just another telemedicine app.
• Ownership: You will have significant autonomy to shape the technical vision and culture of the engineering organization.
• Leadership Impact: You will report directly to technology executives and be a key voice in company-wide strategic decisions.
• Flexible schedule – set your own hours 
• Supportive work culture

To raise the standard of pediatric mental health care through accurate understanding and precise treatment that reflect how each child’s brain, body, and behavior work together.

“It's so rare to find comprehensive care like this---from testing to therapy to med management (and more)--all in one place. In addition, the school advocacy support we receive is unprecedented. We no longer feel like we are managing things alone.”

Blackbird is committed to cultivating and preserving a culture of inclusion and belonging. We are able to grow and learn better together with a diverse team of employees. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation and beliefs. Blackbird provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. If you need a reasonable accommodation during the application or interview process, please contact us at recruiting@blackbirdhealth.com so we can support you.

Our patient support team is busy helping children and families, please do not call or email them about your application — this helps us process your application more efficiently.