People Operations & Automation Specialist

At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year.

We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!

As an Operations and Automations Specialist on Bloomerang’s People Team, you’ll streamline how we hire, onboard, enable, and engage our employees by improving processes and building thoughtful automations. You’ll own key HR systems workflows, identify opportunities to reduce manual work, and partner across the business to deliver a great employee experience at scale.

• →Own and optimize People Team operational workflows across the employee lifecycle (onboarding, changes, offboarding, and recurring HR processes)
• →Design, build, and maintain automations, integrations, and workflows across HR tools (e.g., HRIS, ATS, engagement and learning platforms) to reduce friction and improve accuracy and efficiency
• →Discover, implement, and provide ongoing oversight of AI systems and processes used by the People Team, including governance, documentation, monitoring, and continuous improvement to ensure effective, responsible, and secure use
• →Serve as a subject matter expert for People Team tools, including configuration, permissions, and troubleshooting
• →Create and maintain clear process documentation, SOPs, and self-service resources for People Team partners and the broader organization
• →Monitor data quality and operational controls, ensuring employee data integrity, timely updates, and consistent process adherence
• →Partner across the business to coordinate cross-functional processes and reduce handoff friction

• 3+ years of experience in HR operations, People systems, business operations, or process improvement in a fast-paced environment
• 1+ year experience specifically around in-depth usage of Gemini, Claude, ChatGPT, Copilot or similar platform
• Demonstrated ability to design and implement automations and workflow improvements, with a strong understanding of integrations and data flows
• Comfort administering and optimizing HR technology; ability to quickly learn new tools and troubleshoot issues with sound judgment
• Strong analytical skills and attention to detail, with a track record of improving data quality and operational reliability
• Excellent project management skills, including prioritization, stakeholder communication, and delivering results on time
• Collaborative, service-oriented approach with the ability to translate employee and business needs into scalable processes
• Ability to handle sensitive information with discretion and maintain confidentiality while operating with integrity and compliance mindset
• Ability to actively explore, learn, and responsibly integrate AI tools into daily tasks to drive efficiency and support Bloomerang's mission.

This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time. 

Applicants who require accommodations may contact careers@bloomerang.com to request an accommodation in completing an application.

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.