Administrator – Infrastructure Support

• Have a clear effect on a program that links people and resources no matter where they are on the planet.
• Guidance from senior engineers plus opportunities to branch into server, network, or cloud specialties.
• Competitive compensation, full health benefits, and generous paid time off.
• A collaborative culture that values initiative, knowledge sharing, and continuous improvement.

• →Image and roll out Windows 11 laptops and desktops with an enterprise deployment tool, guaranteeing consistent builds and minimal downtime.
• →Be the first‑stop provider for on‑site equipment exchanges, troubleshooting, performance upgrades, and warranty‑covered fixes right at each employee’s desk.
• →Keep an eye on the overall journey of IT hardware, covering identification, periodic checks, and eventual retirement.
• →Manage the installation, transfer, or refresh of desktops, meeting‑room gear, and ancillary devices whenever a workspace shift or technology upgrade occurs.
• →Administer and secure user identities across Active Directory, Entra ID (Azure AD), Microsoft 365, and other SaaS platforms.
• →Employ simple scripts to handle regular deployment, configuration, and reporting tasks, which in turn accelerates issue‑resolution times.
• →Maintain clear documentation—runbooks, knowledge-base articles, and ticket updates—so issues remain fixed.
• →Shield user information by generating profile snapshots and conducting selective data recoveries.
• →Partner daily with end users and the cybersecurity team to keep systems aligned with evolving business and compliance needs.
• →Deliver approachable, face‑to‑face assistance, turning the IT support zone into a pleasant, rapid‑response hub for any unexpected issues.

• Experience supporting Windows‑based desktops and systems.
• Demonstrated mastery of Windows imaging, device onboarding, and managing endpoints through an MDM platform like Intune.
• Working knowledge of Azure AD / Entra ID provisioning, password resets, and group management.
• Adept at resolving technical glitches on a variety of platforms.
• Familiarity with Group Policy, PowerShell or a comparable scripting language, and a ticketing platform like Jira or ServiceNow.
• Delivers concise, helpful messages and keeps tasks on track with solid organizational habits.
• Relevant tech education or comparable on‑the‑job background.
• Ability to lift up to 30 lbs and remain at a workstation for extended periods; reasonable accommodations available.

Submit your resume along with a brief description of a challenging imaging or automation project you have delivered. Qualified candidates will hear from our recruiting team within one week.

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