Sales Support/Customer Server Rep

OtherSales Support
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Quick Summary

Overview

Sales Support/Customer Server Rep Location: On site, Farmingdale, New York Our client is seeking a Sales Support/Customer Server Rep to join a fast-moving, team-oriented office that plays an important role in keeping customer relationships strong and orders moving smoothly.

Key Responsibilities

Respond to customer questions on product options, lead times, and order status while delivering a high level of day-to-day service. Prepare pricing, build quotations, and review incoming orders for accuracy before release to internal teams.

Requirements Summary

Strong phone presence and customer communication skills. Ability to juggle multiple priorities in a busy office setting. Comfort working with pricing details, order information, and routine documentation.

Technical Tools
ms-office

Responsibilities

~1 min read
  • Respond to customer questions on product options, lead times, and order status while delivering a high level of day-to-day service.
  • Prepare pricing, build quotations, and review incoming orders for accuracy before release to internal teams.
  • Coordinate with shipping, sales, and finance partners to keep customer commitments on track from order entry through delivery.
  • Maintain organized records, update account activity, and help resolve issues quickly with a professional and solutions focused approach.
  • Handle inbound calls and written inquiries with a positive, responsive, and detail conscious mindset.
  • Support a well-established customer base by helping ensure requests are addressed accurately and on time.
  • Strong phone presence and customer communication skills.
  • Ability to juggle multiple priorities in a busy office setting.
  • Comfort working with pricing details, order information, and routine documentation.
  • Working knowledge of Microsoft Office and general computer tools.
  • Solid problem-solving skills and a dependable follow through style.
  • Positive attitude, professionalism, and the ability to work well with others.
  • Associate degree preferred, or a similar combination of education and relevant experience.

What We Offer

~1 min read
Base schedule is 37.5 hours per week.
After approximately one month of training, this role is expected to be eligible for up to 7.5 hours of overtime per week.
Bonus potential is typically in the 20 percent to 30 percent range.
  • Stable on-site opportunity with a clear team support function.
  • Entry friendly role with training available.
  • Bonus potential plus overtime opportunity after ramp up.
  • Visible impact on customer satisfaction and daily business flow.

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS 


Location & Eligibility

Where is the job
Farmingdale, United States
On-site at the office
Who can apply
US

Listing Details

First seen
May 6, 2026
Last seen
May 8, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
42%
Scored at
May 6, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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Blue-Signal-SearchSales Support/Customer Server Rep