SaaS Implementation Consultant

As a SaaS Implementation Consultant, you will act as both a project leader and expert advisor, guiding customers through the implementation lifecycle of Binocs. This AI-driven solution optimizes scheduling and planning for QC laboratories and Cell & Gene Therapy facilities, transforming complex workflows into streamlined, data-driven processes. Your mission will be to deliver tailored configurations that integrate seamlessly into the customer’s business environment, driving measurable impact and long-term success.

• Manage end-to-end implementation projects, ensuring milestones are met on time and within budget.

• Follow and refine Binocs’ proven implementation methodology, balancing structure with flexibility to meet unique client needs.
  

• Prepare, lead, and follow up on customer workshops to uncover current set-up (business and dataflow), value expectations, and current way of working

• Dive deep into the operational workflows of laboratories and supply chains, identifying opportunities to enhance efficiency and productivity with business-savvy Binocs configuration

• With the internal team, translate business challenges into actionable Binocs solutions that align with the customer’s goals.

• Conduct workshops to align diverse client teams on project objectives and priorities.

• Clearly communicate project plans, design choices, and implementation risks to technical and non-technical stakeholders.

• Collaborate with the Solution Team to brainstorm and implement optimal Binocs designs.

• Perform hands-on configuration, adapting Binocs to fit complex customer requirements.

• Develop and execute testing strategies to ensure high-quality deployments.

• Lead customer teams through onboarding and adoption processes, ensuring they are equipped to maximize Binocs' potential in their day-to-day operations.

• Provide training and knowledge transfer to enable self-sufficient customer teams.
  

• Gather customer feedback to improve Binocs implementations and contribute to product innovation.

• Proactively identify areas where Binocs can provide additional value to customers.

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  Competitive base salary with performance bonuses

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  12 holidays and 26 days of Paid Time Off (PTO)

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  Full health, dental, and vision insurance: 100% of employee premiums covered, 50% for dependents

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  Basic life insurance at no cost, with optional additional coverages

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  Healthcare Flexible Spending Account (FSA) for tax-free medical expenses

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  401(k) retirement plan with fixed employer contributions

At Bluecrux, we transform supply chains into smart, efficient value chains through a blend of expert consulting and cutting-edge technology. We collaborate closely with industry leaders like Johnson & Johnson, GSK, Bridgestone, AkzoNobel, Beiersdorf, Oatly, and many more – creating partnerships that drive meaningful impact. With a global presence in Europe, the US and APAC, we're committed to shaping the future of value chains, one success story at a time.

Binocs is the global #1 SaaS solution for scheduling and planning in Quality laboratories and CGT production. Featuring AI-enabled scheduling, scenario-based capacity planning, demand and operations management, intelligent sample campaigning, and advanced performance management, Binocs offers the end-to-end visibility and control that will bring your operational optimization to the Cutting X.    

Empower your teams with confidence in their workplans, enhancing productivity and maximizing SLA adherence.