Senior Manager, Clinical Operations

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. # The Opportunity As Senior Manager, Clinical Operations, you'll take the helm of a dynamic, cross-functional clinical operations team, driving the delivery of clinical trials across the Northern Europe cluster. Reporting to the Head of Clinical Operations, you'll be a pivotal leader — managing people, performance, and partnerships to keep our trial programmes running with precision and purpose. The Senior Manager, Clinical Operations will be based in the UK (Uxbridge – 50% in office requirement) and has a pivotal role in: * Ensuring performance on our book of work and effective delivery by our team * Functional leadership of Clinical Research Associates (CRAs - monitors) in regional clinical operations * Leadership of other functions as required # What You'll Do * Lead and inspire a team of CRAs and other functions as required (CTMs, Country Coordinators, and site contract leads) – this will include line management of permanent members of staff and acting as a point of contact for functional service provider staff * Own delivery — supervise study execution, track metrics, and ensure timely, high-quality trial outcomes * Shape the team — manage hiring, resourcing, objective setting, performance management, succession planning, and talent development * Drive collaboration across Medical, GRS, GPV, Market Access, Commercial, and HR stakeholders * Champion compliance — support Health Authority inspections, audits, and CAPA processes * Build external relationships with study sites, investigators, and health authorities # What You'll Bring * 5+ years in pharmaceutical Clinical Research or Medical Affairs * Hands-on monitoring experience and a strong track record in planning, conducting and managing Phase I–IV programmes * Prior experience in driving project deliverables and people leadership with a passion for mentoring and developing others * Deep knowledge of GCP, ICH Guidelines, and clinical research regulations * Exceptional communication skills — able to influence and inspire at all levels * Strong organisational and planning skills * Life Sciences degree (or equivalent) Note as a CRA line manager you will be required to travel to clinical trial sites in the UK and Ireland, with occasional international travel as required (anticipated 0-1 per month). #LI-Hybrid If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. Supporting People with Disabilities BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. Bristol Myers Squibb is Disability Confident – Employer A UK Government scheme Candidate Rights BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. Data Protection We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley. R1602964 : Senior Manager, Clinical Operations