Senior Account Director

• →Lead Digital Strategy and Execution: Apply deep expertise across digital channels and technical platforms—including email, website, and marketing automation—with a strong emphasis on strategic planning and performance-driven execution
• →Lead and inspire cross-functional agency teams to deliver great work to clients. Set the vision and create the strategy for our work and develop solutions to drive results for our clients. Set strategic direction, define success metrics, and foster collaboration to achieve client goals
• →Partner closely with client teams including marketing, technology, operations, finance, analytics, technology, and senior management
• →Build client relationships at the highest level and actively work to unlock new opportunities
• →Develop and deliver compelling, holistic marketing strategies through engaging storytelling and persuasive presentations
• →Author creative and project briefs
• →Manage scope changes, resolve conflicts, and maintain momentum through proactive problem-solving and negotiation
• →Monitor industry developments and best practices to inform strategy and keep clients ahead of the curve

• Bachelor’s degree in business, marketing, communications, public relations or equivalent work experience
• 9+ years of marketing/advertising experience in an agency setting
• 12+ years of work experience across digital, 1to1 marketing, MarTech and CRM, with a heavy emphasis and interest in the digital strategy required to execute in these channels
• Proven expertise in comprehensive CRM strategy. Certification in one or more of these platforms is strongly encouraged
• Strong understanding of digital ecosystems, customer journeys, and omnichannel campaign execution
• Passion for learning the client’s business, including company business goals and objectives, products, markets, brand positioning, competitive landscape, industry, distribution, etc.
• Strong storytelling and overall PowerPoint presentation skills: You should be able to tell a story through your presentations
• Ability to understand data and reporting and provide summaries and insights to the clients
• Ability to anticipate, plan and prioritize to manage the workload effectively and efficiently
• Strong attention to detail
• Desire to work in a fast-paced creative environment with a “can-do” attitude that inspires teams and clients
• Leadership skills and the desire to mentor 
• Desire to always be learning and growing

Benefits That Matter:

Our benefits are designed to support life’s many stages—expected and unexpected. Eligible employees can access:

• Medical, dental, and vision insurance

• Virtual mental health support

• Health Savings and Flexible Spending Accounts (including dependent care)

• Infertility and critical illness benefits

• 401(k) with generous 6–10% employer contribution

• Paid parental leave

• Tuition reimbursement

• Free parking and commuter support

Note: Some benefits apply only to full-time employees.

Who We Are:

Our tone is professionally sassy. We embrace meat raffles, hot seats, and the occasional Jell-O shot. We like staff meetings that are informative, educational, and at times, damn funny. We believe in no hierarchy, no bullshit, no politics. Just honest, hard work and great fun.

Important to note: While we value AI as a tool, AI is not invited to Bold Orange interviews. We want to meet the wonderfully talented human you! Any suspected use of AI to inform or assist, while actively in an interview with Bold Orange, will result in exclusion from consideration for the role to which you applied or were referred.

We are an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis including race, color, creed, gender, sexual orientation, age, disability, religion, national origin, marital status, familial status, ancestry, status as a veteran, status with regard to public assistance and any other characteristic protected by law. Bold Orange does not and will not discriminate against employees, prospective employees, clients, or vendors.