Head of Creative Solutions

We are integrated communications specialists with an eye on culture.

Headquartered from Melbourne Australia, we’re a team of 50+ passionate individuals spread across four specialist teams.

Our foundational clients include festivals and events such as Splendour In The Grass, Bluesfest, St Jerome’s Laneway Festival, and more recently RISING Festival, ALWAYS LIVE and Sydney Festival.

Bolster Group has devised integrated campaigns for some of the world’s biggest brands including Bacardi-Martini Australia, KFC, Google, EA Games, Samsung, Warner Music, and more. We’re the agency you bring in when you want to play meaningfully in music and broader culture.

At Bolster, we do loads of stuff, but 3 things really well:

1. Consulting: We guide brands and experience makers through a challenging landscape with pointed insights and cultural understanding. Our consulting services extend across culture marketing, creative and content, media, social and community building.

2. Branded entertainment: We devise fan-led creative solutions and storytelling that helps brands cut through.

3. Media: We amplify brands within impactful media, ensuring our clients are in front of the right people at the right time.

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  Interesting, exciting, and challenging work with an enviable list of clients

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  Support, guidance, and growth including an annual learning and development budget

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  Fortnightly 'Bolster Uni' sessions featuring both internal and external speakers

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  Flexible working model with office and WFH days split 50/50

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  Free coffee, Class Pass credits and access to Masterclass online training

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  Employee Assistance Program (EAP) services including counselling and wellbeing resources

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  Complimentary tickets to industry, music and arts events

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  Progression – recognition and reward for your efforts

We believe that diversity of thought, skills, experiences and background create more effective and successful teams. We promise equal opportunity for all applicants, irrespective of gender, age, ethnicity, cultural background, race, religion, disability, or sexual orientation.

Bolster values diversity and nurtures the uniqueness of our team and the individuals who make us stronger. We encourage candidates from diverse and / or minority backgrounds to express their interest. Our team is excited to share our experience, share our space and share the mic. We believe in creating a working environment where each individual is able to bring their full self to work and is valued for their unique contribution.

• Lead the creative and production response for new business opportunities and client briefs, coaching teams to develop compelling, insight-driven, and feasible culture-led pitches.

• Oversee the entire creative lifecycle: from ideation and campaign direction to pre-production planning, on-ground shoot management, and post-production rollout.

• Act as the final gatekeeper for the craft of the work, supervising deliverables from internal and external teams to enforce the highest quality of design, video, and content.

• Confidently present creative and production solutions to clients, navigating challenges to ensure the original vision is upheld without compromising feasibility.

• Oversee all creative and social retainers, providing ongoing direction to ensure content is brand-aligned, platform-optimized, and evolves with audience trends.

• Partner with delivery specialists to solve complex production challenges, ensuring Bolster delivers industry-leading work that is conceptually sharp and technically flawless.

• Stay at the forefront of emerging trends in production, content, and culture, sharing thought leadership to keep Bolster's output cutting-edge.