Document Processing Specialist

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

We are looking for Document Processing Specialist to innovate and grow with us in our Falls Church, VA office 5 days a week. The schedule is 7:00 am - 3:00 pm EST Monday - Friday. There are opportunities for Overtime as well.

We are seeking a detail-oriented Document Processing Specialist to join our Business Process Outsourcing Team. You will play a key part in helping clients efficiently index documents into our NexusPayables system. This position is ideal for someone who thrives in a fast-paced, accuracy driven environment and takes pride in producing high quality work.

• Accurately index 900+ incoming documents per day following established procedures.
• Process invoices with 99%+ accuracy, meeting client SLA requirements.
• Review and audit entries to ensure accuracy and compliance with internal and client standards.
• Collaborate with team members to identify and implement process improvements.
• Participate in team meetings, feedback sessions, and continuous improvement initiatives.
• Maintain all process and client documentation.
• Meet or exceed weekly performance metrics for speed, accuracy, and quality.
• Perform other duties as assigned.

• 1+ year of professional experience in a business/office/corporate environment preferred
• Fast accurate alpha-numeric typing skills
• Strong attention to detail
• High volume data entry experience
• Willing to adapt and learn new technologies 
• Experience with document imaging software (desired but Not Required) 
• Able to meet and/or over exceed in making deadlines
• Minimum high school degree or equivalent, Bachelor’s degree preferred (Not Required)