Solutions Engineer Architect, AI/API/Platform

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

• →2+ years of experience in a customer-facing Sales Engineer or Solutions Engineer role with a strong focus on platform, API, and solution-oriented selling in SaaS, software, or related technology environments.
• →Experience playing with, learning, and breaking technology.Ability to interpret and write code.
• →Hands-on technical ability to build prototypes and validate solution patterns.
• →Strong communication and presentation skills.
• →Experience balancing multiple priorities and operating independently.
• →Team-first mindset.
• →Bachelor’s degree.

• Experience with AI technologies, AI integration patterns, and emerging developer tooling.
• Demonstrated ability or strong interest in building depth in Python, TypeScript, and SQL as core languages for prototyping, integration, and solution validation.
• Comfort designing and validating modern AI application patterns including RAG, model selection, evaluations, tool calling, and security-conscious solution design.
• Experience creating demos, proof of concepts, sample apps, technical playbooks, or architecture
  guidance.
• Enterprise solution design experience across SaaS platforms, business systems, and modern application environments.
• Experience translating field insights into product feedback and roadmap influence.
• Comfort working in highly cross-functional environments with Product, Engineering, GTM, and enablement teams.
• Strong product and customer intuition, with the ability to connect technical architecture to business value.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.