Braze12d ago

Director, Business Operations

São Pauloexecutive

OperationsOtherBusiness OperationsOperations Director

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Quick Summary

Key Responsibilities

Lead the transition to an AI-augmented GTM environment, redesigning core workflows to maximize organizati

Technical Tools

OperationsOtherBusiness OperationsOperations Director

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

Responsibilities

~1 min read

Business Process Transformation: Lead the transition to an AI-augmented GTM environment, redesigning core workflows to maximize organizational leverage and eliminate operational debtFunctional Integration: Build and govern the unified playbooks that align cross-functional workstreams, ensuring seamless execution across the entire commercial lifecycleScale & Excellence: Lead a high-impact team dedicated to operational rigor, establishing the enterprise standards for how the business expands, measures success, and iterates on its growth engineCommercial Activation: Direct the operational strategy for market entries and portfolio expansion, ensuring the enterprise infrastructure is optimized for the immediate capture of new revenue streams

8-10+ years of experience in business operations or project management, with a heavy focus on SaaS GTM motions
Expert at building frameworks that facilitate alignment across various stakeholders and identifying 80/20 opportunities
Motivated by a "builder" environment where you create systems from scratch