Senior Deal Execution Analyst

Singaporesenior

OtherAnalyst

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Quick Summary

Overview

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork,

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OtherAnalyst

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

Responsibilities

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→Act as a trusted advisor to the Sales Team and subject matter expert on all Deal Desk processes, best practices, and systems (e.g. Salesforce, DealHub, DocuSign, Conga Composer)
→Assist the Sales Team in building non-standard or complex orders, applying sound judgment to help navigate deal requirements and internal processes
→Assist with administrative tasks including managing Salesforce for data integrity, updating accounts, editing reports, and assistance with customer consumption and overage tracking
→Support the Sales Team with the contract signature process, helping to identify and resolve issues that may impact deal execution
→Partner with cross-functional departments to understand business needs and help facilitate the deal process (e.g. structuring deals/contracts, approvals, and order management)
→Review deals for accurate terms, billing information and pricing to ensure that data included in contracts aligns with Braze's internal systems
→Help identify opportunities to improve Deal Desk processes, documentation, and ways of working
→Share knowledge and best practices with other members of the team and provide support on more complex deal scenarios where appropriate

You have 3-5 years of experience in Sales Operations, Deal Desk, or a related role
You are proficient in Excel and Google Sheets
You have experience with CRM systems like Salesforce.com
You have experience supporting non-standard or complex commercial transactions
You’re a team player who loves to collaborate cross-functionally and globally to support the broader team's goals
You have exemplary written and verbal communication skills
You have a proven ability to build strong, collaborative working relationships with internal stakeholders
You’re an innate problem solver with an enthusiastic "roll up your sleeves" mentality and good judgment
You’re extremely organized and able to work on both long-term projects and requests that require a quick turnaround
You are comfortable working independently and managing multiple competing prioritie

Bonus points:

Prior experience working at a B2B SaaS business
Salesforce Admin experience
Experience working with DocuSign, Conga Composer, DealHub and/or a CPQ tool
Experience contributing to process improvements within a Sales Operations or Deal Desk environment
Japanese language proficiency

What We Offer

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Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

✓Competitive compensation that may include equity

✓Retirement and Employee Stock Purchase Plans

✓Flexible paid time off

✓Comprehensive benefit plans covering medical, dental, vision, life, and disability

✓Family services that include fertility benefits and equal paid parental leave

✓Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend

✓A curated in-office employee experience, designed to foster community, team connections, and innovation

✓Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching

✓Employee Resource Groups that provide supportive communities within Braze

✓Collaborative, transparent, and fun culture recognized as a Great Place to Work®

Requirements

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Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. A summary of the most recent bias audit results for such tool is available here.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.