Manager, IT - Software Engineering & Development HQ IT-Application Services

PURPOSE   Builders FirstSource (BFS) is executing a multi-year transformation (Project Elevate) to standardize core operations on SAP S/4HANA. This role serves as the end-to-end IT owner for Transportation Management (TM), delivering scalable, integrated solutions across the Integrated Supply Chain value streams. The Senior Manager / Manager is accountable for SAP TM strategy, delivery, and operational performance, ensuring alignment to the “BFS Way” (simple, standard, efficient processes) and seamless integration with adjacent capabilities including EWM, Order Fulfillment, Procurement, and carrier networks. This leader partners with business stakeholders and external delivery partners to drive high-quality solutions, strong adoption, and continuous improvement in transportation cost, service, and visibility. ESSENTIAL DUTIES AND RESPONSIBILITIES   Functional Responsibilities Own end-to-end Transportation Management (TM) capability across Integrated Supply Chain value streams, ensuring alignment to the “BFS Way” (simple, standard, efficient processes). Partner with business stakeholders to define requirements and translate transportation needs into scalable system capabilities across planning, execution, settlement, and visibility. Lead TM delivery across Project Elevate releases and pilot deployments, ensuring successful execution across design, build, test, deployment, and stabilization. Own and prioritize the TM backlog, including enhancements, defects, and change requests, aligned to business priorities and operational outcomes. Guide SAP TM solution design and configuration across transportation planning, freight orders and units, rate management, costing, and transportation cockpit capabilities. Partner with cross-functional SAP teams, including MM, SD, PP, and EWM, to ensure seamless end-to-end process integration. Define and monitor key TM performance metrics, including freight cost, on-time delivery, load utilization, and carrier performance. Drive continuous improvement initiatives that improve transportation cost, service, visibility, and operational efficiency. Serve as the primary IT partner to transportation business stakeholders, supporting change adoption, user readiness, and ongoing process improvement.   Technical Responsibilities Translate business and functional requirements into scalable technical solutions aligned with SAP best practices and clean core principles. Own TM integration strategy across SAP and external systems, including EWM, SD, carrier networks, and logistics platforms, and oversee integration solutions leveraging IDocs, BAPIs, APIs, web services, and middleware technologies such as PI/PO, CPI, and MuleSoft. Govern custom development, including ABAP enhancements, BADIs, and user exits. Define and enforce testing strategy (SIT, UAT), ensuring end-to-end scenario validation and business readiness. Oversee defect management and root cause resolution to support system stability and operational performance.   Supervisory Responsibilities Lead and develop TM team members across onshore and offshore delivery, including resource planning, work assignment, coaching, and performance management. Provide direction on team priorities, capacity planning, and resource allocation across transformation initiatives and steady-state support. Manage and govern delivery from System Integrator (SI) and AMS partners, ensuring quality, timeliness, and adherence to solution and delivery standards. Establish and maintain governance cadence for status, risks, issue resolution, and performance metrics across internal and external teams. Coach and mentor team members, fostering a culture of accountability, continuous improvement, and business partnership.   MINIMUM REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 8+ years of SAP experience, with strong expertise in SAP Transportation Management (TM) Demonstrated experience leading SAP TM solutions across design, build, testing, deployment, and support Experience supporting large-scale SAP S/4HANA transformation programs, including multi-phase releases or pilot deployments Strong functional knowledge of transportation operations, including planning, execution, settlement, carrier management, and shipment visibility Proven experience integrating SAP TM with SAP EWM, SD, MM, and external logistics or carrier platforms Hands-on experience with SAP TM configuration, Fiori applications, and debugging; working knowledge of ABAP enhancements preferred Experience with integration technologies such as IDocs, APIs, web services, and middleware platforms including CPI, PI/PO, or MuleSoft Experience defining and executing SIT and UAT strategies and supporting defect resolution across integrated solutions Experience managing System Integrator (SI) and AMS partners and holding vendors accountable for delivery quality and performance Strong understanding of transportation KPIs, including freight cost, service performance, carrier performance, and utilization Experience with transportation-related master data, including carriers, rates, lanes, zones, and agreements, preferred Demonstrated ability to lead cross-functional teams and influence stakeholders across business and IT organizations Strong analytical, problem-solving, communication, and decision-making skills Bachelor’s degree in Information Technology, Supply Chain, Business, or a related field, or equivalent experience   COMPETENCIES   Subject matter expert in Logistics (truck, rail, multi-modal), Transportation Planning, Fleet Management (own/lease) Experience with configuration of SAP S/4HANA Logistics & Transportation, and SAP Transportation Management Experience in project management, process design and metrics Excellent verbal and written communications skills Excellent presentation and facilitation skills Strong self-starter and self-directed worker Strong leadership and management skills, including driving results through people. Excellent interpersonal, influencing, and negotiation skills. Established strategic and critical analysis skills. Skill in establishing and maintaining effective working relationships. Business and Financial Acumen Demonstrates depth of understanding for the P&L and financial analysis Teaches business and financial acumen to others. Understands KPIs and how BFS makes money. Know the different business segments and how they relate to one another. Understands customer sales and engagement. Demonstrates functional and/or technical expertise. Understands complex issues and demonstrates problem solving skills. Understands how to maximize business results regardless of industry cycle. Results Driven Holds self and others accountable. Communicates and sets clear goals with plans to deliver. Manages competing priorities effectively. Demonstrates appropriate urgency. Drives to exceed expectations in alignment with our BFS SPICE values. Embraces and follows best practices. Demonstrates self-starter, can-do attitude. Strategic Thinking and Decision Making Leverages resources and teams around them to solve problems and create mutually beneficial outcomes. Demonstrates willingness and courage to make tough decisions in a timely manner. Balances short-and-long term priorities Demonstrates proactive versus reactive thinking. Asks questions to identify root cause and analyze situations more accurately. Servant Leadership Demonstrates humility by putting others first. Builds trust-based relationships. Leads by example, with kindness and respect. Collaborates well across all areas of the business. Advocates for others Actively listens to understand the meaning and intent of what the other person is communicating. Demonstrates authenticity and encourages others to do the same. Emotional Intelligence Demonstrates situational awareness – knows when and how to adjust leadership style in different situations. Demonstrates self-awareness – understands strengths and weaknesses Demonstrates empathy – puts themselves in other’s shoes. Assumes positive intent. Develops and Leads Others Drives alignment through clear communication of vision, goals, and expectations. Invests time on a regular basis in performance feedback and developmental conversations. Fosters a respectful and inclusive environment. Empowers, motivates, and inspires others. Coaches and mentors for their development. Guides and persuades others to deliver positive outcomes. Growth Mindset Demonstrates a growth mindset; takes appropriate risks, fails fast and forward, learns from mistakes. Perseveres and champions growth, even in the face of resistance, ambiguity, or possible failure. Thinks like an owner with an entrepreneurial spirit. Demonstrates and encourages intellectual curiosity. Continuous learner; seeks opportunities and knowledge for personal and professional growth. Sees possibilities over problems and actively seeks solutions. Innovation Encourages out-of-the box thinking to create new ways of doing things. Continuously seeks to improve and simplify pain points in the business. Anticipates, embraces, and leads change. Develops and executes breakthrough strategies. Integrity Does the right thing even under challenging circumstances? Communicates with honesty. Consistently treats others fairly and equitably. Demonstrates reliability and does what they say they will do. Conducts tough conversations and delivers difficult messages with kindness and respect.    WORK ENVIRONMENT / PHYSICAL ACTIVITY The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Subject to both typical office environment and outside locations with temperature and weather variations. Must be able to lift and carry up to 25 pounds. Ability to travel up to 40% during the transformation program; expected to reduce to approximately 20% following major deployment milestones.   #LI-JA1 #LI-Remote