Manager, Government Partnerships & Program Delivery

Mi - DetroitRemotefull-timemid

OtherPartnerships

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Quick Summary

Overview

Manager, Government Partnerships & Program Delivery Location: Michigan Reports to: Director of Program Management (Government Operations) The Manager, Government Partnerships & Program Delivery plays a strategic role in overseeing automated traffic enforcement and school bus safety programs across…

Key Responsibilities

Government Relationship Management Serve as the primary relationship manager for assigned government agency partners. Build and maintain trusted relationships with agency leadership and operational stakeholders.

Requirements Summary

4 years of experience in a Government and Industry Relations (GIR) role, and/or experience as a state level legislative staff member and/or in a relevant discipline with a proven track record leading comparable operations and programs is required.

Technical Tools

excelcustomer-successmachine-learningproject-management

Responsibilities

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Serve as the primary relationship manager for assigned government agency partners.
Build and maintain trusted relationships with agency leadership and operational stakeholders.
Maintain regular communication with government partners to ensure alignment on program objectives and performance.
Act as the primary point of contact for government stakeholders regarding program operations, performance updates, and issue resolution.
Address partner questions, concerns, and escalations in a timely and professional manner.
Support ongoing engagement with government partners to strengthen collaboration and ensure long-term program success.

Oversee the successful execution of programs delivered in partnership with government agencies.
Track program milestones, performance metrics, and operational outcomes.
Identify and proactively address risks that could impact program delivery or partner satisfaction.
Ensure programs operate in compliance with contractual obligations, regulatory requirements, and internal standards.
Maintain program documentation and reporting as required by government partners and internal leadership.

Collaborate with internal teams including operations, engineering, customer success, and legal to support program implementation and ongoing delivery.
Ensure internal teams remain aligned with government partner expectations and program objectives.
Facilitate communication between internal teams and government stakeholders when addressing operational issues or program improvements.

Identify opportunities to strengthen relationships with existing government partners.
Support initiatives that expand programs within existing jurisdictions or partnerships.
Provide internal teams with insights into government partner priorities, operational needs, and policy considerations.

Monitor program performance and partner satisfaction.
Prepare updates, reports, and presentations for government partners when required.
Track key program metrics and ensure commitments to government partners are consistently met.

Requirements

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2 years of political support experience at the state or large municipality level is required, experience with transportation, safety, technology/security is preferred.

Strong interpersonal skills, including the ability to understand diverging points of view within the community and quickly build consensus on strategy; to foster collaborative decision making and ensure success.

Persuasive communication skills and the ability to translate complex concepts and programs into concise and credible messages at the highest levels of government and business, down to community stakeholders, with a proven track record of delivering high-quality work.

Strong skills in building and maintaining relationships with government officials, policymakers, industry associations, and other stakeholders.

Ability to advocate for the company’s interests and negotiate effectively on policy issues.

A strong alignment with BusPatrol’s vision of student safety.

An existing network within government and related industry circles is preferred

Proven planning and analytical skills to evaluate complex situations and recommend effective solutions and next steps.

Excellent attention to detail in all aspects of work.

BusPatrol is a technology company with a public safety mission. Through relentless innovation and discovery, we are strengthening trust, safety, and transparency across the student transportation space and making the trip to and from school safer for students. As a leader in smart transportation, BusPatrol brings cutting-edge AI, machine learning and IoT safety tech solutions to school buses across North America. BusPatrol’s technology has been deployed onto more buses and has been used to issue more school bus stop arm citations than any other company in the world.

What We Offer

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✓A competitive salary and benefits package

✓Comprehensive personal time off, including volunteering and birthday days off

✓An opportunity to help build a company dedicated to children’s safety

✓The chance to join an innovative and dedicated team, focused on leading edge technology

✓The occasion to participate in BusPatrol’s culture of safety, learning, and teamwork

On our mission to make the journey to and from school safer for children, the way we work together and with our partners is built on foundational cultural pillars.

SAFETY
Safety is our focus, for the children we protect and for each other. We follow the letter and spirit of occupational safety law, relentlessly employ safety best practices, and foster learning and development on our worksites. We are safe to be ourselves and to make mistakes, and we create safe environments for our teams.
CONNECTION
We build strong relationships and teams in support of our mission. We promote and provide opportunities for employees to grow together.
EXCELLENCE
We commit to innovation and quality work in support of our mission and each other. The children we safeguard are at the forefront of our decisions and actions and we excel on their behalf.
IMPACT
We measure success by fulfilling our mission and keeping the company strong. We invest our time and energy in the actions that deliver results for students and for their communities.

We are looking for a valued member of the BusPatrol team to assist us in our quest to improve children’s safety. This is an important role for us and a great opportunity for the right candidate. Our environment is inclusive, diverse, ignited, built on integrity, and deeply committed.

The US salary range for this position is provided in this posting. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Partner can share more about the specific salary range for your preferred location and skill level during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, and/or commission (if applicable) or benefits.

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