Principal, Strategic Insights & Analytics

As Principal, Strategic Insights and Analytics, you will serve as a senior individual contributor and people leader responsible for shaping how the business understands performance, anticipates what’s next, and makes better strategic decisions. This is a player–coach role, with direct ownership of proactive, forward‑looking insights and the Analytics Center of Excellence (CoE), while managing a team of analysts.

You will partner closely with senior leaders across the entire organization to translate complexity into clear, actionable insights. This role requires a strong strategic lens, deep technical fluency, exceptional written communication, systems thinking, and comfort operating in ambiguity. The ideal candidate thrives in a role that blends strategic thinking with hands-on execution - someone who is energized by both producing sharp insights independently and elevating the work of a team.

• Own the development of forward‑looking, proactive insights that identify emerging risks, opportunities, and inflection points across the business
• Lead work that answers questions such as “Where are clouds forming on the horizon?” and “What should we be thinking about that no one is talking about yet?”  by synthesizing trends across performance, customer behavior, competitive dynamics, and external macro signals
• Develop and monitor leading indicators and early‑warning metrics; ensure insights are actionable, clearly communicated, and tied to business decisions
• Frame ambiguous business questions, design analytical approaches, and guide work from hypothesis through executive‑ready recommendations
• Serve as a trusted thought partner to senior leadership, influencing strategy through evidence‑based narratives rather than static reporting

• Manage and develop a team of analysts responsible for:
• Historical performance analysis and lagging metrics
• Deep‑dive analysis into underserved or embedded business areas
• Targeted support for cross‑functional initiatives
• Act as a hands on coach, setting analytical direction, reviewing work, and modeling high standards for clarity, rigor, and storytelling
• Prioritize team workload to focus on the highest impact problems, aligned with company goals
• Provide clear feedback, mentorship, and growth opportunities for team members

• Build strong, trusted relationships with senior stakeholders across the organization
• Translate complex analyses into concise narratives – speak the business’s language
• Coordinate closely with other analytics teams and the data team to ensure alignment on definitions, metrics, and insights
• Represent analytics in strategic discussions, ensuring data meaningfully informs decisions

• Apply systems thinking to understand how decisions and changes cascade across the business
• Incorporate external context—competitive landscape, industry trends, and macroeconomic factors—into strategic analysis
• Identify structural gaps in data, measurement, or decision making processes and propose durable solutions

• 8+ years of experience in analytics, strategy, consulting, finance, or a related field, with demonstrated progression into senior‑level responsibility
• Proven ability to operate as both a strategic individual contributor and people leader
• Strong technical skills across analytics and data tooling  (Preferred: familiarity with Databricks SQL, Power BI, or similar cloud-native analytics environments)
• Exceptional ability to synthesize complex information into clear, executive ready insights
• Experience working with senior leaders and influencing decisions in ambiguous environments
• Demonstrated comfort thinking in systems and navigating tradeoffs across competing priorities

• Leadership consistently relies on proactive insights to guide decisions
• The analytics team delivers work that is clearer, more strategic, and more impactful
• Complex, ambiguous problems are routinely translated into actionable recommendations
• Analytics is viewed as a strategic partner, not a reporting function