Transport Manager

Applications are invited for the position of Transport Manager with Value Centre North Road on a permanent full-time basis. The focus of this role will be to ensure the overall effective management, planning and co-ordination of the transport department, working in conjunction with Value Centre Management, sales teams and customers  

This position operates on an early morning shift pattern of 4:00am to 12:30pm, Tuesday to Saturday.

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  Manage the performance of subcontracted hauliers, ensuring compliance with processes and procedures.

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  Oversee daily route planning, with routes aligned to customer requirements and agreed service levels.

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  Support “Customer Care” and assist in investigating and resolving Transport related complaints

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  Conduct on‑site customer visits where required to assess delivery requirements and support improvements in delivery performance and route planning

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  Work with the Compliance Coordinator to ensure adherence to HACCP requirements and reporting

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  Approve and coordinate customer returns and investigate credit claims in conjunction with Stock Control

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  Support the General Manager in managing site security and maintaining procedural compliance.

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  Oversee transport‑related costs in line with operational requirements and budgets

• Relevant experience of a similar role preferably within the grocery, catering or licenced trades.

• Strong management and interpersonal skills, with an ability to lead a team.

• Demonstrative financial and commercial awareness.

• Have a good level of IT Knowledge including MS Office and relevant Transport related Software.

• A working knowledge of relevant Road Safety Legislation.

• Have detailed knowledge of the region’s geography and road networks.

• Ability to demonstrate strong customer focus.

• Excellent communication and interpersonal skills.