RV Resort Manager Duo #972

As a collaborative two-person leadership team, both managers share responsibility for delivering an exceptional resident experience, fostering a positive team culture, and ensuring smooth daily operations of the resort. Each role has primary areas of focus, while working closely together to support overall success.

• Lead day-to-day resort operations, ensuring a welcoming, well-organized, and positive environment for residents and staff
• Build, mentor, and inspire a high-performing team through hiring, training, coaching, and ongoing support
• Promote a culture of friendliness, professionalism, and exceptional customer service
• Respond promptly and thoughtfully to resident and employee needs, always maintaining a cheerful and solution-oriented approach
• Oversee administrative and financial functions, including payroll processing, reporting, and invoice management
• Maintain accurate records of employee and resident interactions, incidents, and operational activities
• Identify challenges across the property and develop creative, effective solutions
• Plan, prioritize, and manage multiple responsibilities with energy, organization, and attention to detail
• Coordinate vendor services, assist with contract negotiations, and support capital improvement projects
• Ensure compliance with company policies, Fair Housing regulations, and landlord-tenant laws
• Support ongoing staff development and ensure completion of all required training programs

• Create a vibrant, engaging resort atmosphere by planning, promoting, and participating in social events and recreational activities
• Build strong, positive relationships with residents, fostering a sense of community and belonging
• Oversee leasing activities, including applications, renewals, and occupancy goals
• Support marketing initiatives and outreach efforts to attract and retain residents
• Monitor market trends and recommend strategies to maximize occupancy and revenue
• Ensure timely collection of rent and accurate financial tracking
• Conduct regular inspections of the property, amenities, and vacant sites to maintain high standards
• Partner closely with maintenance teams to ensure prompt, high-quality completion of service requests and preventative maintenance
• Oversee resident communications, including newsletters and updates
• Drive resident retention through excellent service, engagement, and responsiveness
• Ensure compliance with Fair Housing regulations and application review standards

• Collaborate daily with the co-manager to ensure consistency, efficiency, and a seamless resident experience

• Bring energy, positivity, and a genuine passion for customer service to every interaction
• Work collaboratively as a unified leadership team, supporting each other and the broader resort goals
• Approach challenges with creativity, professionalism, and a “can-do” attitude
• Deliver a high level of hospitality that makes residents feel valued, heard, and at home

• Two individuals must apply jointly as a team and be able to reside onsite in the provided manager home
• 3+ years of experience in on-site management, supervisory experience required
• Prior property management or hospitality experience preferred.
• High School Diploma or GED required; Bachelor's Degree preferred
• Strong leadership, communication, interpersonal, and organizational skills
• Ability to manage multiple priorities with professionalism in a fast-paced environment
• Experience with property management systems (e.g., Yardi) is a plus
• Computer knowledge and basic proficiency with Microsoft Office required
• Individuals must be outgoing, highly dynamic, energetic and want to be a part of an active resort community
• Both individuals must possess a valid driver’s license and a good driving record

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