Assistant Manager of Hospitality

**Job Summary:**
We are seeking an Assistant Manager of Hospitality to support the overall operations of our establishment. The Assistant Manager will assist in managing staff, ensuring customer satisfaction, and maintaining quality standards.

**Qualifications:**
- Proven experience in the hospitality industry
- Strong leadership and communication skills
- Excellent customer service abilities
- Ability to work well in a fast-paced environment
- Proficiency in Microsoft Office suite and hospitality management software
- High school diploma or equivalent; Bachelor's degree preferred

**Responsibilities:**
- Assist in overseeing daily operations
- Train and supervise staff members
- Resolve customer complaints and issues
- Ensure compliance with health and safety regulations
- Collaborate with the Manager to develop and implement strategies to improve the business
- Maintain inventory levels and order supplies as needed
- Monitor service quality and customer satisfaction

**Additional Requirements:**
- Flexible schedule, including evenings, weekends, and holidays
- Physical ability to stand for extended periods and lift heavy objects
- Certification in food handling or hospitality management is a plus