Intake Support Specialist

(united States)Remotemid
OtherSupport Specialist
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Quick Summary

Overview

About Mindset Care, Inc. Mindset was founded to create a better experience for those with a mental illness and their caregivers in applying for Social Security Disability benefits.Our team of Social Security Disability lawyers and representatives has helped thousands of individuals through the…

Requirements Summary

Proven experience in an administrative role. Excellent verbal and written communication skills. Ability to manage a fast-paced work environment. Strong interpersonal skills and a friendly, approachable demeanor. Proficiency in Google Workspace.

Technical Tools
google-workspace

What We Offer

~1 min read
Handle all incoming corrections-related calls and manage ongoing tasks.
Process and manage all leads, ensuring timely follow-ups.
Monitor systems for client release dates and take appropriate action.
Schedule and coordinate calls, assigning them to intake specialists as needed.
Make contact with leads upon their release date and address any additional needs they may have.
Send information to an intake specialist for application filing once contact is made with a client.
Oversee all existing tasks related to client needs.
Perform other tasks as required to support the needs of clients effectively.
Proven experience in an administrative role.
Excellent verbal and written communication skills.
Ability to manage a fast-paced work environment.
Strong interpersonal skills and a friendly, approachable demeanor.
Proficiency in Google Workspace.
Ability to multitask and prioritize tasks effectively.
Reliable internet connection for remote work.
High school diploma or equivalent.
Experience working in a remote or virtual office environment.
Knowledge of virtual phone systems and online scheduling software.
8 hours per day, 5 days a week, occasionally available overtime
Remote first policy
Large responsibility from the start
The ability to ascend within the company
A team of creative, transparent entrepreneurs driven to accomplish our mission

Location & Eligibility

Where is the job
Worldwide
Fully remote, anywhere in the world
Who can apply
Same as job location

Listing Details

First seen
May 6, 2026
Last seen
May 8, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
59%
Scored at
May 6, 2026

Signal breakdown

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career-opportunities-at-mindsetIntake Support Specialist